What are the responsibilities and job description for the Intake & Housing Coordinator - Hope Cooperative (TLCS, Inc.) position at Hope Cooperative (aka TLCS, Inc.)?

Job Description

Are you a motivated individual with a passion for supporting others and making a difference in the community? Hope Cooperative is a nonprofit that moves people from a life of instability by providing permanent supportive housing, mental health services, substance-use rehabilitation, and life skills. We are growing expanding and hiring, and offering a sign-on bonus!

We are looking for dynamic, committed individuals to join our team. If you want to be part of the solution to solving homelessness in our community, we are looking for your talent and expertise as we transform and empower the lives of people with mental illness by supporting independence and preventing homelessness.

Title : Intake & Housing Coordination Specialist

Program(s) and Location : Palmer (Sacramento, CA)

Schedule : Full-time non-exempt, 40 hours / week, Monday and Tuesday 7am - 3 : 30pm, Wednesday through Friday 8am - 4 : 30pm, may require working some evenings and weekend schedules

Pay rate : $23.05 / hour, depending on years of experience and education

Benefits : HOPE Cooperative (aka TLCS, Inc.) offers a competitive benefits package consisting of, but not limited to, the following, and may be subject to change :

21 PTO days per year (4 weeks & 1 day)
26 PTO days after the 5th year (5 weeks & 1 day)
6 days paid sick time
11 paid holidays
1 Personal Day
Leadership Development!
Reimbursements!
Eligible for Government Loan Forgiveness Programs
Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage)
HSA Contributions
Flexible Spending Account
401k match
PTO Cash Out
Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more
Employee Assistance Program
Regular wage step scale increases
Flexible start / end times for some positions
iPhone with unlimited data for personal / professional use and laptop for some positions
Clinical Supervision towards licensure (for certain positions and upon approval)
CEU days for certain positions
Up to $500 CEU allowance for certain positions
Annual BBQ and staff appreciation awards
Annual Gift Card Program
Referral Bonuses
All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment.

Position Description :

Under the direct supervision of the individual designated on the agency Organizational Chart, the Intake and Housing Coordination Specialist will provide two primary functions : the screening of individuals referred to Auburn Oaks for potential residency, and providing housing resources for Auburn Oaks residents who require assistance and advocacy in securing permanent, affordable housing. The Intake and Housing Coordination Specialist is also responsible for assisting literally / chronically homeless single adults whom have been referred for a housing tour and eligibility verification processing.

Essential Duties and Responsibilities : (includes the following; other duties may be assigned)

Support individuals with active listening, demonstration of empathy and carry a message of hope and recovery.

Observe, assess, intervene and refer (within one’s scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues.

Develop service / goal plans with clients and meet with the clients as needed to encourage, support and advocate for progress and assist with skill development.

Provide / Assist the client with transportation in personal vehicle as necessary.

Provide rehabilitative services to clients in the community and their homes.

Provide positive public relations, community referrals, information and support by linking clients to needed resources; advocate with and on behalf of clients and significant support persons the clients have identified.

Accurately complete all necessary forms, reports and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, Avatar forms, HMIS).

Facilitate planning of social, cultural, educational, supportive and recreational group activities.

Shop for food and household supplies to meet program or client needs.

Ensure the office, house, rooms, units and yard are clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed.

Act as a designated Mandated Reporter for the observed or suspected abuse and / or neglect of children, disabled individuals, dependent adults and elder / senior citizens.

Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm.

Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the agency HIPAA Manual.

Education and / or Experience :

Ability to work with individuals who have a mental health diagnosis. Experience is highly desirable.

Lived experience as a mental health consumer or a family member / loved one of a mental health consumer is desirable.

Knowledge of Sacramento community organizations and community resources is highly desirable.

Mental health crisis intervention experience is highly desirable.

Experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable.

Knowledge of 12-Step Programs and / or personal experience with substance abuse recovery is highly desirable.

Knowledge of effective procedures for obtaining housing and subsidies.

Certificates, Licenses, Registrations :

Provide own vehicle, possess a valid California Driver’s License and current vehicle insurance. Driving record must meet, and continue to meet the generalized driving guidelines used by our insurance broker.

Must have at least 3 years of driving experience.

Must obtain CPR and First Aid certificates within the first six (6) months of employment.

Other Skills, Abilities, and Job Requirements :

Ability to pass clearance of the Federal Bureau of Investigation (FBI) and / or Department of Justice (DOJ) background screenings.

Consumer of mental health services or a family member of a mental health consumer is desirable.

HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action / Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, and / or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply.

To apply, visit our Hope Cooperative – Online Career Center

Final Filing Date : Until Filled

Salary : $23

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Intake & Housing Coordinator - Hope Cooperative (TLCS, Inc.)

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