AVP LOAN QUALITY CONTROL

AVP Loan Quality Control

HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health and wealth of people in under-resourced Deep South communities. Since 1994, these efforts have benefitted more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at https : / / www.hopecu.org / .

Title : AVP Loan Quality Control

Department : Commercial

Reports To : VP Consumer Lending

Supervises : Consumer Loan File Maintenance Specialists & Loan Quality Control Specialists

Job Classification : Exempt, Full-time

The Assistant Vice President Loan Quality Control is responsible is for conducting independent loan reviews and reporting documentation, data entry, policy, and underwriting exceptions to the SVP Deposit Services. The individual who assumes this position will also assist Credit Analysts and Loan Staff in the review of all loan documents. The primary objectives of the reviews are to ensure all HOPE Consumer Loans are properly documented and conform to HOPE'S Consumer Lending Policies. The reviews performed will ensure compliance with Credit Union and regulatory requirements, as well as following up on trends identified so appropriate training can be developed and provided to the lending staff. Additionally, this position will assist the AVP of Special Assets and staff with the servicing of problem consumer loans when requested.

Responsibilities :

• Lead and support Strengthening HOPE Initiative that values an organizational culture for open communication, innovation, associate engagement and other traits that contribute to collaboration and high performance
• Provide leadership and supervision to all Loan Quality Control staff
• Ensure Loan Quality Control staff effectively review loan documentation in a timely manner.
• Asset Quality - Ensuring that acceptable credit standards are maintained. Confirms lien perfection / titles, UCC Filings, and Deed of Trust, Collateral Evaluations and Valuations
• Provide Loan Quality training to all consumer lending personnel
• Ensure all necessary consumer loans are produced, executed, recorded, and filed correctly. Verify quality, completeness, accuracy, and proper storage of all loan documentation. Document and work with interested parties to resolve exceptions.
• Document and process closed loans, completing any necessary releases or paperwork.
• Provide accurate, timely responses to requests from internal auditors and NCUA examiners. Review audit / exam findings and make recommendations to leadership as necessary.
• Assist with Post closing review of real estate files including contacting attorney, financial institution, and insurance company's personnel for required information.
• Assist in preparing all real estate documents including preliminary and closing documents. This includes, but is not limited to, preparing documents, reviewing title work and LE / CD from attorneys, advising lenders of closing needs, reviewing and approving insurance requirements to protect HOPE's assets.
• Manage various vendor relationships and systems. Process and track invoices and payments.
• Informs management of any potential fraud opportunities and / or detection
• Train and support Consumer Loan staff around loan quality control procedures
• Performs additional job-related duties as assigned or required
• Maintain a working knowledge of all real estate updates, including regulatory changes to procedures for consumer real estate lending.
• Add / subtract loan file information as needed and requested.
• Review all new loan files and daily track all loan exceptions on an on-going basis, including one on one discussions with each lender to clear exceptions.
• Ensure the security of the loan file area.
• Other duties assigned.

Secondary Functions :

Qualifications : Required

Preferred

Key Competencies & Skills :

Work Environment :

Comprehensive Benefits Package :

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)