Commercial Loan Processor (On-site, Jackson, MS)

Title : Commercial Loan Processor

Department : Commercial Lending - Loan Operations

Reports To : AVP, Loan Operations

Supervises : N / A

Job Classification : Full-time, Non-Exempt

Location : On-site, Jackson, MS

HOPE

HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health and wealth of people in under-resourced Deep South communities. Since 1994, these efforts have benefitted more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at www.hopecu.org.

Job Summary

The Commercial Loan Processor acts as a liaison between Loan Officers and Loan Operations by obtaining requested supporting data and documents on all loan requests. They are responsible for ensuring efficiency in the receipt, distribution and confirmation of any orders and file requirements to ensure compliance with legal and regulatory requirements, provide daily administrative and customer service support to ensure a smooth workflow between various departments, scan all loan documents received in Loan Operations into the Imaging system, obtain and review all pre-closing documentation to ensure all policy requirements are met, maintain open and effective communication with the Commercial Lending Officers, Underwriters, Closing Team, Portfolio, Fiscal and the Loan Operations team to ensure efficiency throughout the loan process.

Primary Responsibilities

• Pulls Credit Reports, Bridgers, OFAC and Suspension and Debarment (SAM) Reports
• Orders and reviews Flood Determinations and Environmental reviews and recommends further action if needed to ensure compliance
• Orders Appraisals and bids through the third-party appraisal management system and communicates the status to loan officers, borrowers and the commercial lending team, as applicable
• Daily Monitoring and Maintenance of the Appraisal spreadsheet
• Responsible for the initial review and set-up of data in the Tax Monitoring System
• Ensure Proficiency in the use and maintenance of all vendor systems
• Process Payments, Wires, Participations, Disbursements and Pay-off's
• Assist with Cancellation of Recorded documents as applicable ensuring that all liens are released efficiently
• Load Commercial Loans into the Commercial Loan System
• Ensure all Documents received are scanned into the Imaging System
• Maintain Commercial Loan Files to ensure all required documents are in order and complete
• Assist with Special Projects as needed
• Provide support to Commercial Loan Operations AVP and Commercial Loan Administrator
• Must be able to take necessary actions to resolve deficiencies, follow up and make recommendations to loan processing procedures, and escalate any issues to appropriate level in a timely manner
• Adapt to change in the work environment, manage competing demands and handle frequent changes
• Respond and process to all levels of communication in a timely and professional manner
• Performs other related duties as assigned by manager / supervisor
• Assures compliance with all Credit Union policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
• Attend meetings in person and / or via Webex
• Conduct research and run reports as requested by members of cross functional departments
• Accuracy and completeness of initial reports for commercial loan requests

Requirements :

Preferred Qualifications :

Physical Demands :

Work Environment :

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Requirements are representative of minimum levels of knowledge, skills and / or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)