What are the responsibilities and job description for the Mortgage Post Closing Specialist position at Hope Credit Union?
Mortgage Post Closing Specialist
HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health and wealth of people in under-resourced Deep South communities. Since 1994, these efforts have benefitted more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at
Job Title : Post Closing Loan Specialist
Department : Mortgage Operations
Reports To : Mortgage Post Closing Manager
Supervises : N / A
Location : Jackson, MS
Job Classification : Full-time, Non-Exempt
The post-closing loan specialist is responsible for handling post- closing mortgage loan document verification, validating system data entry as compared to mortgage loan documents, and conducting follow-up document tracking with other departments and settlement agents. Other duties as assigned.
Responsibilities
- Review and validates all documentation on closed loans is compliant with federal, state, program and / or industry regulations and guidelines / overlays for submitting file to sub servicer and / or investor.
- Confirms that all documentation and specific process flow has been completed for each loan.
- Complete appropriate sub servicer and / or investor appropriate checklist for each loan
- Complete loan set-up for servicer, input and submit to servicer
- Prepare closed loan package for delivery to investors
- Ensure prompt delivery of all closing documentation and / or conditions to Investor in order to meet funding and delivery dates
- Complete check and / or wire requests for initial escrows, principal reductions, and / or homestead taxes collected at closing, for new loan set-up to sub servicer
- Complete the insuring and / or guaranty document request for any closed government agency loans
- Coordinate the release of documents to the custodian for Fannie Mae, Freddie Mac, FHLB, and investors on closed loans
- Update relative systems with servicing transfer and / or investor purchasing information
- Handle customer service issues accurately and efficiently
- Provide excellent internal and external customer service
Secondary Functions
Accountability for Business Results
Skills and Competencies
Desired Qualifications
Comprehensive Benefits Package
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
