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SR. Mortgage Loan Originator-Community Development Manager

Hope Credit Union
Flowood, MS Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/25/2025

Title : Senior Mortgage Loan Originator-Community Development Manager

Department : Mortgage

Reports To : SVP, Mortgage Sales Manager

Supervises : N / A

Job Classification : Exempt, Full-time

HOPE Overview

HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health and wealth of people in under-resourced Deep South communities. Since 1994, these efforts have benefitted more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at .

Job Summary

The Senior Mortgage Loan Originator will work within an identified area and partner with the SVP of Mortgage to help generate mission impact mortgage loan origination, expanding our relationships, and marketing Hope's mortgage lending products to potential borrowers and networks in HFCU's footprint. The Sr. MLO creates marketing strategies and partners with local retail branches, to grow loan production and meet organizational goals. Critical to this role is the understanding of the value of teamwork and customer relationships as the Sr. MLO will have direct contact with both internal and external customers and will work closely with SVP of Mortgage Production, Operational team leads, and third-party vendors to perform the principal duties of the role.

Essential Functions

  • Market with other MLOs and / or retail branch staff to help grow loan referral networks and provide support through attendance at various home ownership events.
  • Coach and provide guidance to branch personnel to develop strategies and plans to increase loan production.
  • Manage partnerships created by SVP of Mortgage with other credit unions, financial institutions, and mortgage lenders.
  • Develop relationships with realtors or lending partners that are mission aligned and will refer borrowers that fit Hope's mortgage products.
  • Ability to produce and process his / her own mortgage loan pipeline
  • Perform general administrative duties such as attending meetings, report production, etc.
  • Work with other departments when needed on projects related to the mission of HOPE.
  • Represent HOPE at functions.
  • Develop and maintain referral sources.

Qualifications

  • 7 years of experience as a Mortgage Loan Originator including supervisory role or relevant managerial experience with a financial institution.
  • Knowledge of relevant mortgage loan products in the market.
  • Desired Qualifications / Competencies

  • Exhibits the following Self-Help leadership competencies :
  • High Emotional Intelligence : team and people skills, self-awareness, etc.

  • Relevant technical and strategic skills and problem-solving capability
  • Cultural competence and inclusion
  • Persuasion and negotiation skills
  • Ability and willingness to travel and work overtime as needed.
  • Ability to demonstrate Hope's Core Values
  • Excellent interpersonal skills.
  • Training - Knowledge of principles and methods for showing, promoting, and selling products or services.
  • Experience developing and maintaining training programs.
  • Strong attention to detail.
  • Ability to work effectively and cooperatively in teams.
  • Ability to set priorities and organize competing priorities
  • Physical Demands

  • The employee is regularly required to sit, stand, and walk.
  • The employee will use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work Environment

    Under normal circumstances, an employee spends most of their time in an office environment, accessible to the public, customers, and potential customers. Employees who telecommute must have access to a quiet environment suitable for professional work, high-speed internet capability, and be able to participate in video conference sessions. If a non-essential employee wishes to work at a HOPE location, he / she must conform to work, and safety requirements implemented by the Human Assets Department.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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