Overnight Shelter Support Staff

If you have a passion for helping those in need, this job opening might be the perfect fit for you! Hope Harbor is a women and families homeless shelter that is staffed 24/7 to assist people experiencing homelessness. With this particular opening, you would work directly in the shelter with residents. If you are unsure if you have the skills to work here, no worries...we will show you the way! We have training designed specifically to help new employees learn and grow into the position!

Overnight shifts are typically quiet; therefore, this position focuses primarily on donation management, meal planning, deep cleaning, & other behind-the-scenes tasks as assigned. Looking for someone who is a self-starter and likes to work independently.

• Schedule: 11am-7am--Monday, Tuesday, Wednesday, & Saturday nights.

JOB TITLE: PT Direct Care Staff Job Description
JOB TYPE: Hourly
SUPERVISOR’S TITLE: Facility Manager
General Summary:
Ensure proper care and treatment of residents. Assist with orientation of newer residents and provide support of residents who have already been acclimated to Hope Harbor Shelter services. There is a particular emphasis placed upon ensuring the physical safety of the facility for residents, staff, volunteers, and visitors.

Qualifications:

• Pass a complete series of background checks.
• Possess a High School Diploma or GED, although an Associate’s Degree in a Human Services or related field is preferred.
• Current CPR and First Aid Certification, or the ability to obtain these within thirty (30) days of being hired.
• Be capable of accurately following written and verbal instructions.
• Possess the ability to communicate effectively; orally, typed, and written.
• Ability to be reliable and punctual.
• Ability to work with persons in need in a compassionate and dignified manner.
• Ability to maintain resident, staff, and volunteer confidentiality.
• Ability to de-escalate situations that may arise between residents
• Must be able to work independently with a minimum amount of supervision.

Essential Duties and Responsibilities:

Resident & Facility Safety

Monitor the sign/sign out sheet as appropriate. Walk through the entire building once an hour to monitor the physical safety of the facility in regards to danger including but not limited to unauthorized visitors; residents under the influence of drugs and/or alcohol; fires; maintenance concerns; violence; etc. Allow access to residents prescription medications; noting this on Daily Activity Reports. Perform monthly safety drills for fire and weather emergencies. Perform monthly maintenance tasks with residents.

Assisting Shelter Residents

Assist with resident orientation to the program. This includes working alongside new residents to learn the process for chores, sign in, meal times, etc. Create and post community service opportunities, and communicate regularly with shelter residents.

In addition, shelter staff should be available to offer Peer Support to residents in need.

Donation Distribution

Receives, organizes, and distributes donations. Schedules surplus pick up. Coordinates with donation volunteers. Coordinate with regular donors (produce, bread, etc.), and ensure there is space available to receive donations. Work with Service Coordinator to coordinate volunteers available to assist with donations.

Confidentiality

Ensure confidentiality of residents, staff and volunteers.

Documentation

Complete documentation including incident reports, daily activity logs, etc.; in an accurate and timely manner. Evaluate and document client daily chore completions. Responsible for tracking donations received daily & providing donation sheets to the office.

General Skills:

ü General Knowledge of human service operations and community services.
ü Knowledge of computers.
ü Skilled in written and oral communications.
ü Ability to plan, multi-task, and prioritize work.
ü Ability to maintain client, staff, and volunteer confidentiality.
ü Ability to perform general office duties.
ü Ability to work with staff and volunteers in a “team” environment.
ü Ability to be reliable and punctual.
ü Ability to perform in a professional business manner.
ü Ability to work with persons in need in a compassionate and dignified manner.
ü Ability to lift and carry 20#’s and navigate stairs

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 32 per week

Benefits:

• Employee assistance program
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Overnight shift
• Weekends as needed

Work Location: In person

Salary : $16