What are the responsibilities and job description for the Resident Assistant position at Hope Haven?
JOB SUMMARY
Assists the Clinical Staff in providing support services to residents, including adherence
to program rules and Hope Haven policy
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Responsible for providing support to the comprehensive substance abuse aftercare services by Hope Haven :
Support all phases of operation and implementation of program rules and policies
Communicate consistently with counselors through documentation about resident concerns, issues or needs
Assist Director of Admissions & Billing with resident intake procedures
Assist counselors with resident discharge procedures
Complete scheduled walk around sessions to monitor the entire campus
Provide resident transportation to / from appointments, including self-help groups, as needed
Provide residents with NA / AA schedules and meeting locations
Complete Incident reports upon crisis
If designated, assist with medication management for residents
Conduct drug screens upon admission and when requested by staff
Maintain an inventory of resident room keys.
Ability to perform duties physically and mentally without harm to self or others
Collaborate in the establishment of a positive work environment :
Assist clients and visitors with directions or information in a pleasant and courteous tone.
Demonstrate a willingness to assist others with tasks and provide support to other program staff with the goal of developing positive working relationships.
Model mature interpersonal conflict resolution and team building skills
Ability and willingness to be on duty in the residence during the hours designated by the Resident Assistant Coordinator, and / or VP of Clinical Service
Uphold the Hope Haven Code of Ethics at all times
Respect Client Rights at all times
Performs other job-related tasks as assigned Supervisors.
QUALIFICATIONS :
High School diploma or equivalent with a minimum of one (1) year related experience. Associates degree in the Human Services field with a minimum of one (1) year related experience preferred.
Emotional stability, maturity, warmth, openness and the ability to work effectively with a diverse, indigent population
Must have a valid NC driver's license and be insurable by Hope Haven's carrier.
Ability and willingness to provide coverage in the facility twenty-four hours a day, seven days a week
Must have knowledge of confidentiality laws so that client confidentiality is maintained at all times
Ability to complete all training requirements as designated by Hope Haven, Inc.
Must maintain CPR and First Aid certification
PHYSICAL REQUIREMENTS :
Walking / Standing / Sitting
Driving
Lifting / Pulling / Pushing
Keyboarding
Hope Haven, Inc. is an EEO employer - M / F / Vets / Disabled
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