Medical Director

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:
The affiliate Medical Director (MED) has overall responsibility for the medical direction of the care and treatment of patients served by its program’s care teams. S/he provides physician direction and guidance to the staff, serves as a liaison to community health providers, serves as an educator both internally and externally, and provides direct patient care when needed.

Qualifications:
• MD or DO from an accredited medical school
• Licensed to practice medicine in the State of Florida
• Minimum of eight (8) years as a practicing Physician
• Minimum of five (5) years of management/leadership experience
• Minimum of two (2) years’ hospice or palliative medicine experience

• ABMS Board Certification in Hospice and Palliative Medicine or the HMDCB certification preferred
• Certification in Hospice and Palliative Medicine preferred
• Previous medical administrative leadership experience
• Expert verbal and written communication skills and public speaking presentation ability
• Leadership skills to supervise and manage medical staff
• Demonstrated skills in fiscal management and budget
• Skilled in effective conflict resolution
• Able to manage multiple priorities simultaneously
• Intermittent Driver - Valid driver's license and automobile insurance per Company policy
• Ability to make home/residence visits

Competencies:
• Satisfactorily complete competency requirements for this position.

Responsibilities of all staff:
• Represent Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all state, federal and local government regulations.
• Comply with company policies and procedures.
• Observe company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within company.
• Use resources in a fiscally responsible manner.
• Promote organization through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support organizational research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment Performance Improvement activities as appropriate for the position.

Leadership Success Factors:
• Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.
• Initiative. Originate action to achieve goals.
• Management Identification. Identify with and accept the problems and responsibilities of management.
• Judgment. Make realistic decisions based on logical assumptions which reflect factual information and consideration of organizational resources.
• Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitors results.
• Leadership. Use appropriate interpersonal styles and methods in guiding others toward task accomplishment.
• Work Standards. Set high goals or standards of performance for self and others. Compel others to perform
• Tolerance for Stress. Maintain stability of performance under pressure and/or opposition.
• Innovativeness. Generates and/or recognizes imaginative, creative solutions in work related situations.
• Delegation. Allocate decision making and other responsibilities effectively and appropriately.
• Staff Development. Develop the skills and competencies of subordinates.
• Organizational Sensitivity. Perceive the impact and the implications of decisions on other components of the organization.
• Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
• Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.

Job Responsibilities:
• Recruits and hires employed and contract medical staff.
• Participates in appropriate organizational and corporate committees, leads specific projects, and participates in research as directed by the Executive Director, VP or Chief Medical Officer.
• Reviews and utilizes monthly medical services management tool and provides appropriate feedback to staff.
• Works cooperatively with clinical positions, VP of Medical Services, and Chief Medical Officer to ensure quality care to hospice patients consistent with patient/family care policies and procedures.
• Monitors and advises medical staff of cost effective prescribing habits and provides authorization for non-formulary medications.
• Participates in medical reviews as directed by the VP, Medical Services or Chief Medical Officer.
• Responds to issues identified in Ethics Point in a timely manner, develops an action plan, and provides education/implement changes based on findings.
• Maintains a regular schedule of medical participation in all components of the hospice care program, and maintains 24 hour, 7 day per week medical staff coverage.
• Provides clinical expertise and supervision to medical staff in order to ensure high quality cost effective care for all eligible patients and high quality, timely documentation.
• Presents educational offerings to Physicians, Nurses and other health care personnel to ensure hospice services are accessible to all patient/families who need them.
• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.