What are the responsibilities and job description for the Residential Program Manager (001) - Grace - Full Time position at Hope Network West Michigan?
We are helping people overcome. Join us.
Each year at Hope Network, 2,800 talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks.
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.
Here are just some of the ways Hope Network invests in you for all that you do:
- Pay based on experience
- Medical, Vision, & Dental Care
- Supportive Work Environment
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.
What you’ll be doing
- Manage the program in a manner consistent with Hope Network’s mission, policies, and compliance with standards established by Hope Network, our funders, CARF and all licensing and accreditation standards.
- Interview, hire, train, retain and support direct care team. Responsible for developing and retaining staff through performance reviews, discipline, development activities and formal and informal training in accordance with Hope Network’s Employee Handbook.
- Provide leadership to residential staff on clinical, staff and programmatic issues. Hold regular staff meetings and utilize communication log to ensure appropriate flow of information.
- Partner with Program Director to prepare, manage and meet budget goals for home(s) served. Maintain program spending and track monthly financial reports to ensure accuracy.
- Participate and work as backup to support during times of crisis, as part of an on-call rotation or when there is a lack of staff.
- Medication Administration/Health Monitoring
- Cooking/Meal Prep/Dietary Support
Job Requirements
- Bachelor's Degree preferred but not required. Required HS Diploma or GED.
- Flexibility in schedule to allow for on call rotation and staffing needs/coverage. Including the ability to work independently with flexible hours including occasional nights, holiday or weekends to ensure the highest level of care for persons served.
- At least two years of experience in human service area with supervisory responsibilities.
- Demonstrated ability to select, train, coach and manage a diverse team and hold them accountable to internal and external standards
- Experience working with persons who have disabilities. Experience in a residential setting strongly preferred.
- Meet all requirements of a direct care staff.
- Valid State of Michigan driver’s license.
- Ability to lift 50 lbs
- Ability to pass background checks as applicable
- Ability to become certified in CPR/First Aid
- Proficient in the use of computer equipment and Microsoft office
Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.
