What are the responsibilities and job description for the Patient Care Coordinator/Administrative Assistant position at Hope Neuro-Acupuncture Rehab?
Patient Care Coordinator/Administrative Assistant
An established Integrative Acupuncture & Physical Therapy clinic in Campbell/ San Jose is looking for a warm and people person to be our full-time Patient Care Coordinator/administrative assistant in our dynamic team. We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of exceptional customer service. The successful candidate will have a confident personality, enjoy networking with clients, and be equipped with excellent communication skills (written and verbal). In addition, the qualified candidate should possess the ability to understand and communicate with basic medical terminology.
This position will maximize your strengths and serve as a key point of contact for our patients and well-coordinated team.
Duties include, but not limited to:
- Assist in the day-to-day operations of a busy clinic
- Provide excellent customer experience for our patients
- Exceptional communication skills to present and convert treatment plans
- Answer phone calls
- Schedule appointments
- Manage electronic medical records
- Assist in the preparation and setting up of the medical procedures
- Inventory, office supplies, vendor management
- Create newsletters and business correspondence
- Assist in outreach programs and events
REQUIREMENTS:
- Bilingual is a plus
- Fluency in English (both oral and written)
- A college degree is a plus
- Superb public relations skills
- Computer proficiency is a must
- Highly organized
- Attention to details
- Self-motivated
- Problem solver
- Productive, efficient, able to multi-task
- Outgoing, people-oriented, and enthusiastic about helping people
- Has a growth mindset and is willing to learn
- Minimum 1 year experience with insurance billing (Preferred)
If you are interested, please send us a cover letter (Required).
*Candidates who provide a cover letter will be prioritized.
Job Types: Full-time, Part-time
Pay: $25.00 - $30.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
Medical Specialty:
- Orthopedics
- Physical & Rehabilitation Medicine
- Sports Medicine
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
Salary : $25 - $30