What are the responsibilities and job description for the Patient Care Coordinator position at Hope Physical Therapy & Aquatics?
Company Description
Hope Physical Therapy & Aquatics is an outpatient physical therapy private practice located in League City, Texas. The practice is independently owned and operated by Christiana Emrich, MPT, providing personalized care to patients. Situated at 103 Davis Road, Suite M, Hope Physical Therapy & Aquatics focuses on holistic physical therapy rehabilitation and aquatic therapy services.
Role Description
This is a full-time on-site role for a Patient Care Coordinator at Hope Physical Therapy & Aquatics in League City, TX. The Patient Care Coordinator will be responsible for appointment scheduling, precise data entry, phone etiquette, care coordination with patients and staff, medical terminology, and explaining medical insurance benefits for physical therapy. Duties include managing patient appointments, explaining patient financial responsibilities, and providing exceptional customer service to patients and their families.
Qualifications
- Appointment Scheduling and Phone Etiquette skills
- Care Coordination and precise data entry skills
- Proficiency in Medical Terminology
- Excellent interpersonal and communication skills, written and verbal
- Ability to multitask and prioritize responsibilities
- Experience in a healthcare setting preferred
- High school diploma or equivalent required
Salary : $18 - $20