What are the responsibilities and job description for the House Manager/Guest Relations - Non Profit position at Hope's Harbor?
Join Our Team at Hope’s Harbor!
Position: House Manager
Schedule: Tue, Thur 3:30-7:30 / every other weekend noon-5
Mission:
Hope’s Harbor supports children receiving medical care by providing critical hospitality services to their families.
About Us:
At Hope’s Harbor, we create a welcoming, home-like environment for families with children in local hospitals. We offer more than just shelter; we provide a space for families to recharge, stay connected, and find strength during challenging times. We’re here 24/7, ensuring that families can focus on what matters most—their kids.
Why You’ll Love This Role:
This is a fantastic opportunity for college students looking to make a difference in their community while gaining valuable experience in hospitality, guest relations, and nonprofit operations. You’ll meet diverse families, collaborate with a passionate team, and develop essential skills that will benefit you in any career path.
Key Responsibilities:
Guest Relations:
- Create a welcoming atmosphere by offering support and understanding to families and guests.
- Manage guest check-ins and registrations, providing tours and orientations to new arrivals.
- Maintain clear communication with families and medical staff, ensuring all needs are met.
House Management:
- Assist with cleaning and preparing guest rooms after families check out, ensuring a welcoming environment for new guests.
- Help with laundry services to keep everything fresh and ready.
- Take on specific cleaning duties during your shifts and maintain organized checklists.
Community Relations:
- Greet and assist visitors with kindness and professionalism.
- Process donations and express gratitude for contributions to our mission.
- Answer phones and take messages, in a professional manner.
Record Keeping:
- Manage guest registrations and accurately log check-in/check-out statuses.
- Communicate shift activities to ensure smooth transitions between team members.
Dependability:
- Arrive on time and commit to your scheduled shifts.
- Approach tasks with a positive attitude and a willingness to learn.
- Follow directions and make thoughtful decisions when needed.
What We’re Looking For:
- Friendly and compassionate individuals who are eager to support families in need.
- Great communication skills and a team-oriented mindset.
- A willingness to learn and adapt in a fast-paced environment.
Get Involved!
This is more than just a job; it’s a chance to be part of a caring community and help families during their toughest times. If you’re ready to make a positive impact and gain experience that looks great on a resume, we’d love to hear from you!
Apply Today!
Join us in making a difference at Hope’s Harbor!
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 12 per week
Work Location: In person
Salary : $16
