Planning and Evaluation Coordinator

Reports to: Director of Planning and Evaluation Classification: Exempt

The Planning and Evaluation Coordinator will support the development, implementation, and ongoing sustainability of programs aimed at addressing homelessness, as well as assist in quality assurance and improvement activities. Under the direction of the Director of Planning & Evaluation, the Planning and Evaluation Coordinator will assist in identifying, defining and developing funding sources to support existing and planned program activities, and supporting the maintenance of obligations associated with grant funds, contracts, and other regulatory and accrediting bodies.

Essential Duties:

• Develop and maintain a high knowledge base of the history, structure, objectives, programs and financial needs of the organization.
• Maintain relevant knowledge of emerging and existing trends and best practices in the delivery of homelessness services;
• Research grant opportunities from government and non-government agencies, and assist in the development of grant proposals and supporting documents based on respective funding requirements;
• Support the preparation, completion and timely submission of reports and other collateral material;
• Participate in the design and implementation of evaluative frameworks for homelessness programs, including by assisting in monitoring and evaluation, as appropriate;
• Support the collection, analysis, and/or interpretation of quantitative and qualitative data, including but not limited to data within the Homeless Management Information System, ancillary monitoring tools, agency-led feedback loops, and others;
• Assist in collaboration with other HOPE Services’ programs to collect and synthesize data for quality assurance and continuous quality improvement efforts;
• Assist in the provision of training and support provided to staff on data collection methods and evaluation practices, as appropriate;
• Support the fostering of a workplace culture that is empowered by continuous learning within the organization, our community, and in meeting our mission;
• General support during peak periods;
• Other duties as needed.

Essential Qualities:

• Excellent written and verbal communication skills;
• Demonstrated ability to comprehend, synthesize, and respond to complex materials;
• Ability to study and understand programs and funding requirements of the organization;
• Strong organizational, project management, and time management skills;
• Strong research skills and knowledge of information sources;
• Critical thinking and problem-solving skills;
• Ability to work collaboratively with diverse teams and stakeholders;
• Knowledge of local homeless service delivery environments;
• Multitasking, organizational and time management skills;
• Ability to handle confidential matters with utmost integrity.

Minimum Qualifications:

• Bachelor’s degree in English, Public Health/Policy, Communications, Social Work/Sciences, Psychology, or other relevant field;
• A minimum of two years’ experience in the delivery, monitoring and evaluation, and/or administration of homeless/social services/programs;
• Excellent knowledge of computers, including but not limited to word processing and other computer-based tools (spreadsheets, PDF-readers, etc.) internet search engines, cloud-services, and working knowledge of management information systems/databases;
• A minimum of one year of experience in grant or technical writing is preferred;
• Current driver’s license and traffic abstract;
• Personal vehicle with current safety check, registration and minimum no-fault insurance coverage.

Physical Demands:

The position requires adaptability and the ability to work under pressure. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job - while performing the duties of this job:

• The employee is regularly required to talk and hear.
• The employee frequently is required to stand; walk; use hands to reach and occasionally lift, bend, stoop, push, and pull up to 20 pounds.
• Use of a computer keyboard and viewing a computer monitor for most working hours of the day is expected.
• Remote working is allowable, however, reporting to one or more HOPE Services’ sites and/or locations within the community is required when requested.

Scheduling requirements:

Regular full time classification. General business hours are Monday through Friday. Some evening and/or weekend work may occur when deemed necessary by business needs.