What are the responsibilities and job description for the Community Engagement & Operations Coordinator position at Hope Station Carlisle?
About Us: Hope Station is a non-profit organization that promotes the economic and social mobility of Black and Brown individuals as an advocate, and through strategic community partnerships. We are committed to dismantling systemic barriers and empowering Black and Brown individuals to achieve equitable outcomes.
Position Overview: The Community Engagement & Operations Coordinator is crucial to ensuring the smooth and efficient functioning of the Hope Station organization. This position is responsible for supporting a variety of functions to enable Hope Station to achieve its mission, including developing, coordinating, and implementing community engagement initiatives. This position is not remote eligible.
This position reports to the Executive Director.
Key Responsibilities
Operations
•Coordinates the use of Hope Station’s facilities by partners and community members by responding to requests, following approval protocol, maintaining a community calendar, and ensuring the facilities are properly maintained and kept.
•Provide administrative assistance such as managing correspondence, scheduling meetings, and maintaining organizational records.
•Support Hope Station’s accountant by preparing invoices, receipts, and financial statements. Also, works with the executive director to coordinate check signatures and to deliver payments.
•Oversees Hope Station’s summer scholarship program. Works with families who meet the income requirements for summer scholarships by paying tuition/fees related to approved summer scholarship activities. Prepare reporting for the executive director to communicate outcomes to Partnership for Better Health.
•Supports the executive director with grant reporting processes by compiling necessary documents and ensuring compliance with grant requirements.
•Handle office supplies inventory, equipment maintenance, and other general operational needs.
Community Engagement & Outreach
•Develop and implement strategies to increase community participation and awareness of Hope Station’s initiatives.
•Represent Hope Station at community events, meetings, and outreach activities when the Executive Director is unavailable.
•Coordinate volunteer engagement efforts and create opportunities for community involvement.
•Maintain accurate records of community partnerships, outreach activities, and program data.
•Assist in organizing workshops, training sessions, and special events.
•Stay informed about local issues, policies, and trends that affect the community.
Qualifications:
•Strong organizational skills and attention to detail.
•Ability to work independently and as part of a team, with a proactive and positive attitude.
•Commitment to the mission and values of Hope Station.
•Ability to interpret program policies and procedures; ability to independently plan, organize and carry out work assignments; ability to analyze and prepare fiscal, financial and statistical records and reports; ability to communicate effectively both orally and in writing; ability to maintain positive business relationships with other employees, agencies and with the public; ability to work with information that is both sensitive and confidential in nature; ability to review the work of others as assigned.
•Strong communication and relationship-building skills.
•Ability to manage multiple projects.
•Proficiency in Microsoft Office Suite and social media platforms.
Additional Considerations
•Must be willing to work occasional evenings and weekends for events and outreach efforts.
•This position description lists the primary functions of the position named. Other related duties may be assigned and deemed necessary by the Executive Director.
Application Instructions: To apply, please submit a resume, cover letter, and three professional references to Rogette Harris, Executive Director at rharris@carlislehopestation.org . Applications will be reviewed on a rolling basis. We strongly encourage applications from candidates who reflect the diversity of the communities we serve. Hope Station is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are committed to building a diverse and inclusive team that represents the communities we serve