Demo

Sr. Logistics Manager

Hope The Mission
Los Angeles, CA Full Time
POSTED ON 4/20/2025
AVAILABLE BEFORE 5/15/2025

Job Description

Job Description

Position title

Senior Logistics Manager

Reports to

Director of Operations & Sr Director of Operations

Program / Location

Operations / Chatsworth, CA 91311

Position Summary

The mission of Hope the Mission (HOTV) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Our mission is to meet our participants' needs through an individualized and non-judgmental approach that will ultimately lead to long term housing stability.

The Senior Logistics Manager fulfills the mission of the Hope the Rescue Mission by overseeing two components of Operations :

  • Warehouse Manager : Responsible for receiving and processing incoming supplies and materials, picking and delivering orders from warehouse stock, managing inventory and warehouse systems, managing orders to completion, conducting necessary safety trainings for warehouse staff, creating and implementing policies to support growth and operations.
  • Fleet Manager : Leading the fleet team to pick up and deliver goods to the correct location, ensure drivers receive proper training to uphold safe driving standards, establish optimal routes, establish appropriate policies, management of vehicle repairs and all fleet related issues.

Primary Duties and Responsibilities

  • Ensure adherence to company’s best practices and process by conducting regular warehouse and fleet audits.
  • Management of collection routes and driver / team performance daily.
  • Recruitment of quality drivers into the fleet.
  • Developing efficient driver schedules to maximize profits.
  • Management of drivers on adherence to strict schedules.
  • Monitoring of driver behavior and ensuring a high level of customer service.
  • Analyzing data to increase business operational efficiency.
  • Utilizing GPS systems to monitor drivers and track vehicles.
  • Management of end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.
  • Weekly reviews of demand / volume for routes and supplies. Determines potential gains from re-routing and recommends re-routes to Operations senior management
  • Documents and maintains records required by regulatory agencies such as Department of Transportation, OSHA, etc.
  • Works with Operations management and HR to resolve employee relations and labor relations issues.
  • Reports all incidents to Operations management and the Director of Risk and Safety
  • Ensures set-up errors and missed pickups are reported and resolved.
  • Assists with personnel needs of the department including selecting, coaching, discipling, training, and evaluating employee performance.
  • Provides input into employee termination, compensation, and promotion decisions.
  • Promote positive teamwork and safe working behaviors.
  • Oversight of fleet compliance by ensuring daily inspections of all vehicles that are governed under the Federal and State regulatory agencies.
  • Responsible for forklift training, maintenance, and safety.
  • Responsible for baler machine training, maintenance, and safety.
  • Developing strategies for greater fuel efficiency.
  • Maintaining detailed records of vehicle servicing, inspections, purchases, and leases.
  • Responsible for ensuring organizational compliance with all regulatory agency requirements for driver and fleet compliance.
  • Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.
  • Performs regular internal audits to assess and ensure optimal logistics processes and safety practices are followed.
  • Knowledge, Skills, and Abilities

  • Leadership and training abilities to ensure a well-trained team.
  • Prior management experience.
  • Forklift certification.
  • Knowledgeable in shipping and receiving.
  • Ability to multitask in fast paced environment.
  • Ability to prioritize and organize workflow. Possess ability to manage conflicting priorities and projects.
  • Able to take initiative and execute assigned tasks in a timely and flawless manner.
  • Strong teamwork acumen with a profound ability to work under pressure.
  • Committed to always providing excellent customer service.
  • Follows all safety policies and procedures.
  • Possesses strong analysis abilities, creative thinking, and ability to problem solve on an organization-wide basis.
  • Highly motivated self-starter with the ability to coordinate multiple projects / tasks simultaneously within tight department metrics and deadlines.
  • Possesses exceptional organizational skills and is detail-oriented to review information and ensure accuracy
  • Ability to work with diverse populations.
  • Other Requirements

  • Valid Class C Driver’s License
  • Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.
  • Ability to grasp, push, pull objects such as boxes and reach overhead.
  • Daily lift and / or move, push and pull up to 75 pounds
  • This position requires travel to multiple locations.
  • PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Employee is required to : Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as boxes and packages, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Ability to lift up to 50 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands and fingers; Be able to have visual activity for (including, but not limited to) move boxes; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity with service animals and emotional support animals; Use a pallet jack. Complete all required forms in personal writing.

    Work Environment :

    The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

    EEO :

    HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.

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