What are the responsibilities and job description for the Financial Service Representative position at Hopewell Federal Credit Union?
Job Overview
Hopewell Federal Credit Union is seeking a detail-oriented and customer-focused Financial Service Representative to join our team. As a Financial Service Representative, you will be responsible for providing exceptional member service by performing various financial transactions, answering member inquiries, and promoting credit union products and services.
Responsibilities
- Process financial transactions efficiently and accurately.
- Respond to member inquiries in a professional and courteous manner.
- Assist members with account openings, closings, and maintenance.
- Maintain accurate records and reports.
- Develop strong relationships with members and other staff to ensure excellent customer service.
Requirements
- High school diploma or equivalent required.
- Six months of related experience preferred.
- Ability to work in a fast-paced environment with multiple priorities.
- Excellent communication and interpersonal skills.
- Basic math skills and accuracy with handling cash and other financial instruments.
