What are the responsibilities and job description for the Member Services Representative position at Hopewell Federal Credit Union?
Job Description
Hopewell Federal Credit Union is looking for a highly motivated and organized individual to fill the role of Member Services Representative. This position involves providing excellent member service, responding to inquiries, and resolving issues in a prompt and professional manner.
JOB RESPONSIBILITIES
REQUIREMENTS
* High school diploma or equivalent required; six months of related experience and/or training preferred;
* Excellent communication and interpersonal skills;
* Ability to work accurately and efficiently in a fast-paced environment;
ADDITIONAL INFORMATION
The Member Services Representative will work in a team environment, assisting colleagues as needed. A positive attitude, strong work ethic, and ability to adapt to changing circumstances are essential qualities for this role.
Hopewell Federal Credit Union is looking for a highly motivated and organized individual to fill the role of Member Services Representative. This position involves providing excellent member service, responding to inquiries, and resolving issues in a prompt and professional manner.
JOB RESPONSIBILITIES
- Process member transactions, including deposits, withdrawals, and transfers.
- Answer member questions and resolve issues in a timely and professional manner.
- Maintain accurate records and balance cash drawers.
- Provide guidance and support to new members.
REQUIREMENTS
* High school diploma or equivalent required; six months of related experience and/or training preferred;
* Excellent communication and interpersonal skills;
* Ability to work accurately and efficiently in a fast-paced environment;
ADDITIONAL INFORMATION
The Member Services Representative will work in a team environment, assisting colleagues as needed. A positive attitude, strong work ethic, and ability to adapt to changing circumstances are essential qualities for this role.
