What are the responsibilities and job description for the Patient Care Coordinator position at Hopkins Dermatology?
Company: Hopkins Dermatology - Monroe, LA
About Us: Dr. Janine Hopkins, Board Certified Dermatologist, is a leading provider of medical and aesthetic services, dedicated to helping our patients achieve their goals. We pride ourselves on offering innovative and state-of-the-art technology in a welcoming and professional environment. Join our passionate team and be part of an exciting journey in the Dermatology industry!
Job Description: We are seeking a dedicated and adaptable individual to join our team as a Patient Care Coordinator. We are looking for someone who is tech-savvy, people-focused, and thrives in a fast-paced clinical environment. The ideal candidate will have excellent organizational, multitasking, and communication skills, with a strong commitment to providing exceptional patient care.
Key Responsibilities:
- Patient Interaction & Service: Greet patients, assist with check-in/out, and address inquiries with professionalism and care.
- Appointment Scheduling: Schedule, confirm, and reschedule appointments; coordinate with clinical staff for efficient flow.
- Insurance & Billing Support: Verify insurance, assist with authorizations, and communicate with insurance companies as needed.
- Payment & Account Management: Collect payments, manage patient accounts, and support billing inquiries and follow-ups.
- Administrative Tasks: Maintain forms, handle faxes, complete daily reports, and assist with product sales and patient education.
Qualifications:
- Education: High school diploma or equivalent required.
- Experience: Minimum of 1-2 years in a medical office setting required.
- Knowledge of medical terminology, procedures, and EMR systems (NexTech, preferred).
- HR experience, social media, and marketing experience required.
- Strong interpersonal and customer service skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency with Microsoft Office and other administrative tools.
What We Offer:
- Competitive hourly rate
- Ongoing training and professional development opportunities
- Health insurance
- Paid Holidays and PTO
- Retirement Plan with company match
- Half days on Fridays and no weekends
- A supportive and positive work environment
Position Hours:
Monday-Thursday 8:00AM to 5:00PM & Friday 8:00 AM to 12:00 PM
How to Apply: If you are a motivated and talented Patient Care Coordinator looking to grow your career, we would love to hear from you! Please submit your resume to ljungina@hopkinsdermatology.com.
For more information about our practice and the services that we offer, please visit our website www.hopkinsdermatology.com.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Monroe, LA 71201 (Required)
Work Location: In person