What are the responsibilities and job description for the Service Advisor position at Hopkins Ford?
Ron Hopkins Ford is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.
What We’re Looking For:
We are looking for a dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
What We Offer:
- Training and mentorship program
- Medical Plan
- Dental Plan
- Vision Plan
- 401(k) Savings Plan
- Basic Life Insurance
- Discounts on Products and Services
- Flexible Schedules
- Work Life Balance
Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and vehicle history
- Prepare complete and accurate estimate of cost for labor and parts
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day, updating customers frequently
- Verify that final invoice reconciles with work performed on the repair order
- Explain all completed work and charges to customers
Qualifications:
- Ability to work hard with limited supervision
- Must be able to manage in a fast-paced work environment
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- Pass pre employment background check and drug screen
