What are the responsibilities and job description for the Host position at HopMonk Tavern Sonoma?
Job Summary
We are seeking a friendly and organized Host/Host to join our team in providing exceptional guest experiences. The ideal candidate will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. This role requires excellent communication skills and a passion for hospitality, as you will be responsible for managing reservations, greeting guests, and coordinating seating arrangements in a busy restaurant environment.
Duties
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and waitlists efficiently to maximize seating capacity.
- Communicate effectively with servers and kitchen staff to ensure smooth service.
- Answer phone calls with professionalism, assisting with inquiries and reservations.
- Provide information about menu items, specials, and restaurant policies.
- Maintain a clean and organized front-of-house area.
- Assist in resolving guest concerns or complaints promptly and courteously.
- Support the restaurant team during peak hours by helping with guest services as needed.
Skills
- Strong customer service skills with a focus on guest relations.
- Excellent phone etiquette for handling reservations and inquiries.
- Ability to communicate clearly and effectively with guests and team members.
- Experience in hospitality or food service is preferred but not required.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others contribute to a welcoming atmosphere.
Join our team as a Host/Host, where your dedication to customer service will play a vital role in creating memorable dining experiences for our guests!
Job Type: Full-time
Pay: From $18.02 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $18