What are the responsibilities and job description for the Senior Ticketing Operations Manager for Sports Tournaments position at Hopn2abwa?
Would you like to work on some of the highest-profile ticketing projects in the world?
Considering making an application for this job Check all the details in this job description, and then click on Apply.
Are you a seasoned professional working in the ticketing industry? Passionate about sport tournaments?
This is the ultimate chance to get involved in the largest soccer tournaments on the planet and deliver ticketing for the FIFA Club World Cup in 2025, the FIFA World Cup in 2026, and the FIFA Women’s World Cup 2027!
Come and join the SECUTIX FAN4LIFE team, whose mission is to deliver ticketing operations for high-visibility world-class events, to foster the adoption of our solution, and to help prepare, configure, deploy and operate our ticketing platform.
You will work with very high-brand customers in sports and live entertainment and experience the ultimate thrill of seeing millions of spectators benefit from the results of your work. You will join a dynamic and fast-paced environment and work with cross-divisional internal teams across multiple geographies.
Candidates should have a proven track record of achievement in ticketing and experience of managing / leading large customer projects. We are looking for a qualified professional to our multi-national team of experts in SECUTIX offices in Fort Lauderdale (FL).
As a Senior Ticketing Operations Manager in the FAN4LIFE team, you’ll be responsible for the following activities :
- Acting as a principal point of contact for key Clients at a senior level throughout the life of the projects : Building excellent relationships with Clients and contributing to outstanding Client satisfaction.
- Providing advisory services relating to ticketing sales and fulfilment strategies for major events : Helping Clients to develop and implement current and future business strategies.
- Acquiring an in-depth knowledge of SECUTIX technology to provide relevant advice to FAN4LIFE Clients
- Planning and coordinating the deployment of the SECUTIX platform according to standard FAN4LIFE processes and tools. Delivering projects and tasks on-time, within scope, to quality and budget.
- Organizing and leading business and technical workshops to understand Client needs and goals.
- Taking ownership of on-sales, fan care, and on-site operations.
- Coordinating internal resources and third parties / partners for the flawless execution of business services, building events, maintaining them, and fulfilling tickets on the SECUTIX platform, on behalf of Clients.
- Ensuring regular, structured internal team meetings are held, setting clear actions, goals, and targets for the team.
- Co-ordinating and delivering Client event support, both on-site and remotely. Some flexibility in terms of working hours will be required.
- Meeting regularly with Clients to identify, develop and pursue new business opportunities. Working with the team to innovate and provide value-added services and solutions to Clients that increase ticket sales and build brand and event profile.
Your Skills
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