What are the responsibilities and job description for the Dispatcher position at Hopper Dispatch?
**Job Title: ** Dispatcher for Agriculture
**Company Overview: **
Hopper Dispatch is a family-owned, 4th generation Christian company dedicated to providing top-notch logistics solutions in the agriculture sector. We pride ourselves on efficient operations and a supportive working environment. Our team operates Monday through Friday and rotates on-call weekends and nights.
**Key Responsibilities: **
- Efficiently schedule and book freight to meet customer and company requirements, optimizing delivery routes for time and fuel efficiency.
- Coordinate with drivers to ensure timely departures and arrivals while understanding customer needs and shipping requirements.
- Maintain clear communication with drivers and customers, providing timely updates and addressing inquiries professionally.
- Anticipate logistical issues, respond swiftly to crises, and collaborate with team members to develop and implement effective solutions.
- Ensure all bookings are confirmed, and documented accurately, and adjust schedules dynamically based on real-time factors.
**Required Skills and Qualifications: **
- Strong organizational skills with an emphasis on scheduling and route planning.
- Excellent verbal and written communication skills, with a focus on professionalism and customer service.
- Proven problem-solving abilities and crisis management experience in a logistics or dispatch environment.
- Ability to adapt quickly to changing situations and work efficiently under pressure.
- Familiarity with the agricultural industry and its specific logistical needs is a plus.