Retail Lead

Retail Lead
Hopscotch

About Hopscotch

Hopscotch is an immersive and experiential brand that brings together local, national and international artists in collaborative environments to create distinctive shared experiences. We believe art can be a vessel to tell stories and illuminate important messages of the past, present, and future. We aim to elicit a sense of joy and wonder in the spaces we create; where our guests may playfully explore beyond their day to day and leave reality behind. Hopscotch strongly believes in cultivating lasting relationships and a synergy with our staff, artists and the local communities we are in.

Hopscotch is an equal opportunity employer that values diversity and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

Job Summary

Hopscotch is looking for hospitality and retail professionals who are concentrated on growing sales, who love to engage with people, are passionate about all aspects of a retail store, and enjoy being a part of a team that provides a great guest experience. You must be reliable, have no fear of striking up conversation, familiar with all items in our shop, and be able to manage inventory and scheduling. Hopscotch is looking for someone with previous retail experience who is well versed in all aspects of sales by guaranteeing that inventory is clean and organized, maintaining product parts and reaching sales goals.

Job Responsibilities

• Represent the Hopscotch brand with integrity and enthusiasm.

• Work alongside the General Manager to interview and hire new retail staff.

• Oversee the training schedule and training execution of all retail associates.

• Work alongside the General Manager to create weekly schedules for the retail department.

• Work with the Retail Manager and General Manager to drive KPI reports across the brand.

• Drive 5 star online reviews through guest engagement and encouragement.

• Manage inventory on a weekly/monthly/quarterly basis, reporting to the Retail Manager each week to ensure proper replenishment of the store.

• Manage and follow all retail merchandise shipment processing guidelines and report to the Retail Manager any discrepancies of shipments.

• Engage with guests as they are shopping through the HopShop by using key talking points to promote sales and average spend per guest.

• Follow inventory, stocking and merchandising display guidelines in order to meet our branding standards.

• Take initiative in completing tasks provided by the Leadership team while also anticipating the needs of the shop.

• Provide store and departmental insight related to the customer experience and communicate to the General and Retail Managers at weekly leadership meetings.

• Is familiar with all products that are offered in the Hopshop in order to utilize key talking points when engaging with the guests.

• Work both independently and cooperatively as part of a team.

Compensation

• Full Time

• Pay: $22/hour tip pool

• Employee discounts

• Health benefits through Blue Cross Blue Shield

Who You Are

• Reliable and responsive.

• Previous retail experience is required.

• Must uphold a strong attendance record.

• Flexible and open scheduling availability with the specific ability to work evenings, holidays and weekends as required.

• Naturally comfortable meeting new people with a passion for making people smile.

• Must have a genuine love and ability to talk with strangers young and old.

• Ability to work as part of a professional on a team - Excellent verbal communication.

• Creative and ambitious personality who helps drive sales within the Hopshop, along with relaying new ideas to the General and Retail Managers.

• High energy, self-managing, and self-starter personality.

• Strong desire to work as part of a fun, creative and entrepreneurial team in a fast- paced, out-of-the-box environment.

• You are willing to stand for long periods of time in spaces that are of varying size and light.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $22