What are the responsibilities and job description for the Business Process Consultant position at Horace Mann?
Hybrid from Addison, TX or Madison, WI or remote
The Business Process Consultant will support all levels of management in their continuing effort to improve processes, procedures, and systems by designing, developing, and deploying innovative processes.
- Interpret critical customer requirements, baseline existing functional processes, and identify cost of poor quality/opportunities for improvement to drive customer retention and grow market share.
- Execute disciplined and rigorous project management processes to drive execution in delivering nimble and resilient solutions that not only reduce cost, but clearly differentiate our business by providing a consistent and compelling customer experience.
- Research, analyze, develop, recommend, and implement changes to improve overall company operations in alignment with divisional and corporate objectives.
- Utilize analytic tools, methods, policies, metrics, and management practices to manage and continuously optimize an organization’s activities and processes.
- Assist in complex, unstructured special projects or ongoing assignments at the direction of Sr. Management.
- Deliver successful, focused departmental projects using effective strategy and Lean Six Sigma methodology.
- Lead and direct teams in project execution and introduce the Lean Six Sigma methodology and tools to team members and other groups.
- Promote, teach, and support process improvement and quality assurance methodologies and consulting services throughout the organization.
- Identify and solicit potential improvement projects for consideration by management.
Job Requirements:
- Lean Six Sigma Black belt, Green belt or comparable quality designation preferred (or must be capable of obtaining Lean Six Sigma designation).
- Bachelor’s degree or equivalent experience in project management and insurance
- Must have Project Management Experience
- Experience in Benefit Enrollment
- Supplemental Insurance Product Knowledge
Pay Range: $58,300.00 - $91,600.00
Salary is commensurate to experience, location, etc.
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Salary : $58,300 - $91,600
