What are the responsibilities and job description for the Medical Receptionist position at Horizon Eye Specialists & LASIK Center?
Horizon Eye Specialists and LASIK Center is a busy Ophthalmology/Optometry practice who has proudly been serving the community for nearly 40 years. We strive to provide excellence in service and care to our patients. We are seeking a full-time Patient Services Representative for our Arrowhead location (Bell Rd and 101) who will serve as the first point of contact for patients entering the office or via phone. There is some travel required for this position to our other west valley locations. This position requires a cooperative, agreeable and sympathetic listener who gets along with others and enjoys being helpful to them. A customer service, team-oriented focus is of utmost importance. The position also requires attention to the details of work, handling them with better-than-average accuracy and with careful attention to the quality of the work. We have a patient-centered and team-oriented culture and offer the opportunity to learn all aspects of the industry. Don't wait to apply to be part of a great team!
Essential Skills and Abilities:
- Strong communication skills
- Empathizes and demonstrates concern for patient’s problems and well-being
- Conveys enthusiasm
- Works well with others in a team environment
- Good problem-solving skills
- Multitasks and answers calls promptly
- Knowledge of Microsoft Outlook, Teams and Excel a plus
We offer a comprehensive benefit package.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
Medical Specialty:
- Ophthalmology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17 - $19