What are the responsibilities and job description for the Loan Administrator / CSR position at Horizon Financial Bank?
Horizon Financial Bank is looking for a Loan Administrator in our Bismarck location. This position performs a variety of duties assisting lenders with the administration of loans. These services include but are not limited to:
- Process loans on account-opening software and other related forms for Lenders.
- Keep loan documentation orderly and complete in loan files; maintain tickler system for pending items; contact customers via letters to obtain outstanding items. Send paid-off loans and title to customers; satisfy mortgages.
- Manage and maintain transaction register for loan closing and disbursement spreadsheet and activity; submit payments to third parties.
- Generate adverse actions for Lenders.
- Process and present all necessary filing, recording, and acknowledgement instruments to public officials to perfect lien positions.
- Scanning loan documents to imaging system.
- Primary location contact for loan corrections. Review daily loan related reports; resolve errors and exceptions.
- Obtain consumer credit bureau reports on customers and potential customers for Lenders.
- Perform various activities of residential real estate transactions as delegated by RE Lender.
- Balance CDs in safekeeping.
- Attend seminars for professional development; participate in professional banking organizations and civic groups to enhance the bank’s visibility.
- Answering the telephone.
- Opening, maintenance, and closing deposit accounts (checking, savings, time deposits, IRA’s, etc.)
- Assist customers with electronic banking products.
- Processing teller transactions.
- Balancing a cash drawer.
This position requires the ability to maintain confidentiality of customers and provide excellent customer service. Must be self-motivated, able to communicate effectively with others, and willing to work with others.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person