What are the responsibilities and job description for the Associate Director of Retail position at Horizon Goodwill Industries?
Job Summary : The Associate Director of Retail responsibilities are to Provide leadership and supervision to store and donated goods personnel to create a culture based around accountability, high performance, and results, while still operating within HGI guidelines and policy. Essential Functions :
- Maintain sustainable revenue growth through the successful operation of some or all retail areas including retail stores, E-commerce, outlets, and any ancillary retail endeavors.
- Work closely with Director of Retail, Store Managers, the Fleet Operations Manager, HR Generalists, and Processing Supervisors in a cross-functional approach to reach goals.
- Ensure managers have proper staffing levels in place by supplying assistance with corrective counseling, retention, applicant selection, and staff development.
- Actively develop the leadership skills of Store Managers
- Articulate and model an unwavering, values-based leadership point of view.
- Provide clear communication to all management team members with regard to standards, operational functions and expectations for performance.
- Focus on creating retail store environments that portray an upscale retail experience that is welcoming and accessible to shoppers.
- Review best practices with management and staff to create efficient, fast paced product flow that pushes the best product to the floor.
- Spend individual time with store managers and be their first point of contact in dealing with challenges.
- Identify underperforming retail locations and proactively undertake corrective measures in the form of training, staffing, and examination of product flow.
- Monitor expenses of all retail locations and identify areas for improvement and cost savings.
- Perform other duties as assigned.
