What are the responsibilities and job description for the Retail Acquisition Manager position at Horizon Goodwill Industries?
Job Summary: The Retail Acquisition Manager works to support existing ADC operations and manage new donation acquisition strategies, with a focus on making Goodwill the most convenient and preferred recipient for customers and partners to donate. This position will be the main contact point for any donation drives and donation partnerships.
Essential Functions:
People Leadership
- Provide leadership and supervision to personnel to create a culture based around accountability, high performance, and results, while still operating within HGI guidelines and policy.
- Ensure ADC’s have proper staffing levels in place by supplying corrective counseling, working towards retention, applicant selection, and staff development.
- Actively develop the skills of ADC employees
- Articulate and model an unwavering, values-based leadership point of view
- Provide clear communication to all team members regarding standards, operational functions and expectations for performance
Operations
- Focus on creating working environments that prioritize safety, organization, efficiency, and employee training and development while also staying within operational financial guidelines.
- Review best practices with staff to create efficient, fast-paced product flow that obtains the best product for all Retail operations.
- Spend individual time with ADC Employees and be their first point of contact in dealing with challenges
- Ensure that all ADC locations are convenient for donors, and that their appearance is clean and organized.
- Effectively build and maintain relationships with donation business partners and coordinate donation drop off, weighing and purchase.
Growth and Financial Objectives
- Identify underperforming areas of operation and proactively undertake corrective measures in the form of training, staffing, and examination of product flow.
- Monitor expenses of all Business Units and identify areas for improvement and cost savings
Qualifications
Minimum Requirements:
- High school diploma or equivalent required.
- Three years of retail work experience required with increasing responsibilities.
- Supervisory experience required.
- Must have valid driver’s license and reliable transportation.
Potential Career Paths:
- Director of Operations/ other Director level opportunities
