What are the responsibilities and job description for the Medical Office Staff position at Horizon Health Services?
Job Description
Job Description
Are you looking to start or continue your career within the administrative field?
Do you want to work in a role where you can make a difference in someone’s life on a daily basis?
Apply to be a part of the Medical Office Staff today!
What will my day look like?
At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. Here is some more information about the job that you should probably know…
- Performs numerous functions within an electronic medical record program including but not limited to scheduling and changing appointments, and looking up patient demographics and insurance information
- Triage phone calls and emails pertaining to patient medical needs, takes messages, and provides information / assistance as needed to medical staff.
- Performs various office processes such as faxing correspondence, ordering medical supplies, and completing prior authorizations
- Composes and types routine correspondence using word processing and Microsoft Outlook. Maintains data and spreadsheets via Microsoft Excel.
- Other duties as assigned by the Practice Manager of Medical Operations
- Prepare and manage practitioner clinic preparation and follow up
- Maintain practitioner caseloads
- Completion of enrollment and ordering of injectable medication with specialty pharmacies
- Triage of medication requests to practitioners
- Ability to relate to mentally ill or chemically dependent individuals and their families of diverse ethnic, cultural, and socioeconomic backgrounds, as well as have the ability to interact with them in a positive, supportive, and cooperative manner
- Ability to prioritize work tasks, completing work accurately and on time despite frequent interruptions
- Ability to work well as part of a team and independently
- Ability to exercise flexibility, initiative, good judgment, and discretion
- Ability to learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy regulations
- Ability to anticipate medical staff needs and perform tasks / duties without specifically being asked.
- Strong customer service and interpersonal skills
- Good written and verbal communication skills
- Good organizational, time management, and problem-solving skills
- Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications
- Ability to work closely with clinical, medical and administrative teams
- Ability to determine what the problem is and triage to appropriate entity
- General knowledge or psychiatric and Substance Abuse treatment medications
Why choose Horizon to build your career?
Besides the fact that we’ve been named a Best Place to Work for 16 (yes, 16!) years in a row? At Horizon, you can be assured that you will make difference in the lives of others. Even better, your teammates will be just as motivated to make a difference!
What we offer that you’ll love…
What has prepared me for this opportunity?
Besides all the hard work you have put in the field…)
Location :
This position is located at 3020 Bailey Ave, Buffalo NY. Local travel may be required during the training period for this position.
Position Hours :
This is a full-time position for 40 hours per week between Monday - Friday from 7 : 30am-6 : 00pm with evening hours as needed. Within this role you must have the ability to work some evening hours until 7 : 00 p.m. or 8 : 00 p.m. as needed. There is flexibility within this schedule.
Compensation
Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $19.65 - $21.60. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually.
Physical demands associated with this position include :
Horizon DEIB Statement :
Salary : $20 - $22
