What are the responsibilities and job description for the Front Desk Agent position at Horizon Sports Pickleball?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. This role is crucial in providing exceptional customer service and ensuring that court reservations are handled in a timely, organized manner. The ideal candidate will possess strong organizational skills, excellent communication skills, and the ability to manage multiple tasks efficiently. As the first point of contact for our members and guests, you will play a key role in creating a welcoming environment.
Responsibilities
- Greet and assist clients and visitors upon arrival, ensuring a positive first impression.
- Handle court reservation scheduling and calendar management for members and guests.
- Maintain an organized front desk area, ensuring all materials are readily available.
- Assist with management duties to ensure efficient operations.
- Maintain a clean and orderly facility that is accomidating to our members and guests.
Requirements
- Previous customer service experience is preferred.
- Excellent customer service and interpersonal communication skills.
- Strong organizational skills with attention to detail.
- Ability to manage files effectively and maintain an organized, clean workspace.
- Must be able to multitask and work effectively under pressure.
Join us as we strive to provide outstanding service while fostering a collaborative work environment!
Job Types: Full-time, Part-time
Pay: $12.00 - $18.00 per hour
Expected hours: 15 – 25 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Wind Gap, PA 18091 (Preferred)
Ability to Relocate:
- Wind Gap, PA 18091: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $18