Surgical Scheduler

About the Role:

The Surgical Scheduler plays a critical role in ensuring the smooth operation of surgical services within our healthcare facility. This position is responsible for coordinating and scheduling surgical procedures, which involves working closely with surgeons, patients, and other medical staff to ensure that all necessary preparations are made. The Surgical Scheduler will manage appointment calendars, confirm patient information, and handle any changes or cancellations efficiently. By maintaining accurate records and effective communication, this role directly impacts patient care and satisfaction. Ultimately, the Surgical Scheduler contributes to the overall efficiency of the surgical department, ensuring that surgeries are conducted in a timely and organized manner.

Minimum Qualifications:

• High school diploma or equivalent.
• Experience in a medical office or healthcare setting.
• Proficiency in medical terminology and understanding of patient care processes.

Preferred Qualifications:

• Previous experience as a surgical scheduler or in a similar role.
• Familiarity with insurance authorization processes.
• Experience with Medicare, Medicaid and Commerical Insurance Plans.
• Preferred Experience with ECW.

Responsibilities:

• Schedule surgical procedures by coordinating with surgeons, patients, and medical staff.
• Manage and update appointment calendars, ensuring accuracy and efficiency.
• Confirm patient information and pre-operative requirements prior to surgery.
• Handle changes or cancellations of surgical appointments and communicate these effectively.
• Maintain accurate records of surgeries, including billing information and patient details.

Skills:

The required skills such as medical terminology and patient care are essential for understanding the needs of patients and the specifics of surgical procedures. Proficiency in multi-line phone systems and telephone etiquette ensures effective communication with patients and medical staff, which is crucial for scheduling and confirming appointments. Skills in transcription and billing are utilized to maintain accurate records and facilitate the billing process for surgical services. Additionally, the ability to schedule appointments efficiently requires strong organizational skills and attention to detail. Preferred skills, such as familiarity with medical billing, enhance the candidate's ability to manage financial aspects related to surgical scheduling.