What are the responsibilities and job description for the Associate Director, Site of Care position at Horizon Therapeutics Services LLC?
At Horizon Therapeutics, we define success by the number of lives touched, lives changed, and lives saved. Our global biotechnology company is made up of agile, out-of-the-box thinkers with a focus on delivering breakthrough medicines to those living with rare, autoimmune, and severe inflammatory diseases. This is the heart of our global mission. Start a career that enables you to live up to your potential and help others live up to theirs. Join us. The exceptional support we provide patients and communities equally extends to our employees. We offer industry-leading and award-winning benefits, compensation and rewards programs that positively impact all areas of our employees’ personal and professional lives. Position Summary The Associate Director, Site of Care (SOC) role and responsibilities are to assess, plan and execute Horizon programs to support treatment delivery for our infused therapy offerings within the gout, neuroimmunology, and ophthalmology business units. The Associate Director will be responsible for prospecting and establishing business-to-business relationships with local sites of care (SOC) and for developing and executing account/partner business plans that deliver on agreed upon objectives with oversight of SOC strategy development, execution and measurement. In addition, this individual will also be responsible for working with their internal partners to develop, execute and measure activities to maximize pull through by coordinated business planning. Account responsibilities can include, but are not limited to, Local Infusion Providers and Specialty Pharmacies focused on Infusion Services. Responsibilities Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies. The Associate Director, Site of Care (SOC) will be responsible to execute against defined MBOs. Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team as necessary. Identifying gaps in existing SOC networks, developing plans to expand SOC options. Pulling through national partnership contracts at the local level. Proactive and on-going access-related education including coding and billing and conducting quarterly business reviews with SOC administrative leaders. Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned site of care (SOC) customers/partners. Evaluate, develop, monitor, measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value). Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner and Horizon through a collaborative approach while driving results. Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits. Develop business case to support contracts, negotiate and manage to ensure optimal results, if applicable. Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas. Co-develop and manage execution of jointly developed customer plans, holding customer and Horizon accountable for plan execution. Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders. Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications. Adhere to relevant regulatory and compliance guidelines and Company policies. Attend/staff/participate in meetings and/or conferences as requested by management. The employee will be responsible for developing and implementing his/her own business plan. Lead/contribute to special projects, as assigned, to drive operational performance improvements and maximize business opportunities. Qualifications and Skills Required Bachelor's degree required, Business or Science discipline preferred. Minimum of 4 years pharma/medical industry experience required. Minimum of 2 years’ experience with market access/site of care customer segments and reimbursement (commercial and government payers, billing/coding) with infused products required. Direct experience with identifying and activating sites of care in various infusion service areas such as: National and/or regional infusion service providers (ie; SPP’s, Infusion Management Companies) Hospital outpatient and infusion centers Home infusion service providers Individual buy and bill physician office practices Experience in infused therapies required; rare disease experience preferred. Rheumatology, Nephrology, Ophthalmology and/or endocrinology reimbursement experience preferred. Recent launch experience with infused products preferred. Ability to work independently and make decisions but with the knowledge of the situations where supervisory input is essential. Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job. Fosters innovation in account approaches and practices. Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies and regulations. Excellent planning and organizational skills to work within date-sensitive deadlines. Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency. Requires approximately 70% travel, including some overnight and weekend commitments. Proficient in Microsoft Office. Professional, proactive demeanor. Strong interpersonal skills. Excellent written and verbal communication skills. Our Values Transparency: We value collaboration. Trusting teach other and tackling tough challenges can make a powerful difference. Accountability: We do what’s right for our patient communities through quality decisions and owning our successes and failures. Growth: We fiercely innovate and evolve to better ourselves, our communities and our patients. These three values come to life through our five Leadership Expectations that apply to all Horizon employees Enterprise Mindset: Look beyond one’s team, brand or function to see the broader company and external perspective Exhibit Intellectual Curiosity: Seek to understand what you do not know; ask the right questions of the right people and sources Ensure Accountability and Courage: Step up to address difficult issues and hold self and others accountable to commitments Embrace Diverse Perspectives: Welcome others with a respectful attitude; integrate diverse perspectives into ways of working Develop Talent: Provide feedback, coaching and mentorship to help others be more effective in their role #LI-Remote At Horizon, we know that disease does not discriminate. We embrace the bold ideas of one another, foster a sense of belonging, and value inclusion. We attract and develop diverse talent because we believe that when people from different backgrounds and life experiences come together, we make lives better. Horizon intends that all qualified applications are given equal opportunity, and that selection decisions be based on job-related factors. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristics protected by law. Horizon is focused on the discovery, development and commercialization of medicines that address critical needs for people impacted by rare, autoimmune and severe inflammatory diseases. Our pipeline is purposeful: We apply scientific expertise and courage to bring clinically meaningful therapies to patients. We believe science and compassion must work together to transform lives. For more information on how we go to incredible lengths to impact lives, visit www.horizontherapeutics.com and follow us on Twitter, LinkedIn, Instagram and Facebook.
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