What are the responsibilities and job description for the Service Analyst position at Horizontal Talent?
Job Details
Service Analyst establishes technical knowledge around our processes and work items
Primary Responsibilities:
• Assist team members daily to complete work in order to meet departmental and regulatory standards
• Review data of contract participants for accuracy
• Prepare correspondence to contract participants
• Monitor target response dates and follow-up in a timely manner as needed
• Ensure proper documentation in workflow applications and participant files
• Review forms and supporting documentation for completeness and accuracy
• Transact routine non-financial activity on client accounts with both expediency and accuracy
• Ability to explain basic information in functional area
• Ability to multi task and leverage organizational skills
• Effective decision making based on comprehensive case analysis
• Demonstrate valuable interpersonal skills
• Answer phone inquiries from participants.
Qualifications:
• Associates, or Bachelors degree preferred, or equivalent years of related experience
• Strong analytical and problem-solving skills
• Accountable, ethical, good decision making ability
• Strong written and verbal communication skills required
• Good computer skills and ability to multitask
Training & Development:
Coaching and feedback is provided to help you gain the necessary skills to be successful
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $9- $25 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.
Primary Responsibilities:
• Assist team members daily to complete work in order to meet departmental and regulatory standards
• Review data of contract participants for accuracy
• Prepare correspondence to contract participants
• Monitor target response dates and follow-up in a timely manner as needed
• Ensure proper documentation in workflow applications and participant files
• Review forms and supporting documentation for completeness and accuracy
• Transact routine non-financial activity on client accounts with both expediency and accuracy
• Ability to explain basic information in functional area
• Ability to multi task and leverage organizational skills
• Effective decision making based on comprehensive case analysis
• Demonstrate valuable interpersonal skills
• Answer phone inquiries from participants.
Qualifications:
• Associates, or Bachelors degree preferred, or equivalent years of related experience
• Strong analytical and problem-solving skills
• Accountable, ethical, good decision making ability
• Strong written and verbal communication skills required
• Good computer skills and ability to multitask
Training & Development:
Coaching and feedback is provided to help you gain the necessary skills to be successful
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $9- $25 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $9 - $25
