What are the responsibilities and job description for the Support Engineer position at Horizontal Talent?
Our client is seeking a dedicated Support Engineer to join their dynamic team. This role offers a hybrid work model, requiring on-site presence one day per week and a rotating weekend schedule every four weeks.
As a Support Engineer, you will be responsible for assessing and prioritizing issues impacting our client's technology. You will perform knowledge-based recovery of incidents and events, and communicate with end-users through both verbal and written channels. Your role will also involve executing repeatable tasks, including maintenance, deployments, monitoring, and more.
Key Responsibilities :
Assess and prioritize technology issues
Perform knowledge-based recovery of incidents and events
Communicate effectively with end-users
Execute repeatable tasks such as maintenance, deployments, and monitoring
Engage and partner with other technology teams
Ideal candidates will have 1-2 years of experience working in a service desk or operations center and a basic understanding of ITIL. Strong written and verbal communication skills are essential, as are strong fundamentals of infrastructure and / or application technologies in an enterprise environment. More specific and advanced skills are required for Storage, Network, and other core technologies.
Technical Skills :
Java Application Development
Apache Kafka Application Production Support
Experience developing Java Spring boot application
PostgreSQL
Preferred Skills : Analytical Analysis
Collaboration skills
Good Communication Skills
Please note that all candidates must complete a background check and drug screen upon offer. We are committed to Diversity, Equity, and Inclusion (DEI) and encourage individuals from all backgrounds to apply.
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex / gender including gender identity and / or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.
PandoLogic. , Location : BROOKLYN PARK, MN - 55405 , PL : 596607089
