What are the responsibilities and job description for the Customer Service Coordinator position at Hormel Foods?
Job Description
About Jennie-O Turkey Store
We invite individuals who share our values of support, understanding, and community to join our team. At Jennie-O Turkey Store, we are committed to fostering an inclusive environment where everyone can thrive.
Salary
The base hiring pay range for this role is determined within a range, taking into account factors such as job-related knowledge, skill set, level of experience, and geographic market location.
Job Responsibilities
- Act as a customer advocate for order fulfillment and delivery of approximately 6,500 SKUs.
- Process change, credits, and returns while resolving discrepancies.
- Perform receivable functions including unloading, recording, encoding, and organizing products for efficient retrieval, protecting against damage.
- Containerize and load products for distribution, recording shipments.
- Serve as the primary communicator with internal and external customers through written and verbal communication.
- Collaborate with purchasing specialists, department sales, and other departments.
- Maintain self-management to perform duties and solve problems efficiently.
- Conduct inventory cycle counting, tracking, and documentation.
- Manage inventory levels by processing low stock requisitions accurately and timely.
- Gather pricing information from suppliers and prepare quotes to support all areas of Live Production.
- Perform various tasks and duties assigned by the manager.
- Avoid any situations that involve raising or owning fowl.
- Multitask in various workloads, prioritizing efficiency.
- Demonstrate expertise in M-Tech, EAM, Net Suite, and Oracle systems.
- Apply good problem-solving skills to resolve issues effectively.
- Maintain accurate inventory levels, ensuring they do not deviate by more than 1,000 units or 5%.
