What are the responsibilities and job description for the Front Office Coordinator position at Hormone Treatment Centers?
Front Office Coordinator
Location: 9820 Metcalf Ave, Overland Park, KS
Pay: $20–$25 per hour
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (Thursday until 6:00 PM if applicable)
About Us
Hormone Treatment Centers is a leading provider of hormone replacement therapy (HRT) and wellness solutions, dedicated to helping patients achieve optimal health. We specialize in hormone therapy, weight loss, anti-aging treatments, and pain management using cutting-edge therapies.
We are currently seeking a Front Office Coordinator to join our team in Overland Park, KS. This position plays a vital role in creating a welcoming environment for patients, managing front desk operations, and supporting healthcare providers.
A Certified Medical Assistant (CMA) certification is a plus but not required. This position is ideal for someone with strong customer service skills, excellent multitasking abilities, and experience working in a fast-paced medical office environment.
ResponsibilitiesFront Office Duties:
- Greet patients warmly and provide exceptional customer service
- Answer phones, respond to inquiries, and provide basic information about services
- Check patients out, process payments, and assist with scheduling or rescheduling appointments
- Multitask efficiently to ensure smooth daily operations
- Maintain accurate and organized patient records
- Assist with administrative tasks to support the clinic team
- Contact patients for appointment scheduling and rescheduling
(If CMA Certified) Additional Clinical Responsibilities:
- Assist healthcare providers with patient exams and treatments
- Prepare patients by taking vital signs, reviewing medical histories, and ensuring their comfort
- Perform blood draws (venipuncture) and administer injections as needed
Qualifications
- Previous front desk, receptionist, or medical office experience preferred
- Certified Medical Assistant (CMA) certification is a plus but not required
- Strong interpersonal and customer service skills with a friendly, professional demeanor
- Ability to multitask and stay organized in a fast-paced environment
- Excellent verbal and written communication skills
- Experience with medical scheduling and patient interactions is a plus
- Knowledge of HIPAA regulations and confidentiality practices
Our Services
At Hormone Treatment Centers, we focus on personalized patient care and advanced medical treatments to optimize health and wellness. Our specialized services include:
Hormone Replacement Therapy (HRT/TRT)
- Individualized treatment plans
- Symptom-based approach
- Direct provider access
Weight Loss Solutions
- Semaglutide, Tirzepatide, HCG, B12, and lipotropic treatments
- Body composition testing
Pain Management
- BPC 157, TB500, KPV peptides
- PRP injections to promote healing and recovery
Anti-Aging & Wellness
- NAD and Glutathione for cellular rejuvenation
- CJC 1295, Ipamorelin, and Sermorelin for vitality
Why Join Us?
- Competitive hourly pay
- Paid Time Off (PTO) and Paid Holidays
- Discounted services for employees
- Positive, team-oriented work environment in a growing wellness clinic
- No weekends required
How to Apply
If you are organized, personable, and passionate about healthcare, we encourage you to apply today.
We look forward to meeting you!
Hormone Treatment Centers – Overland Park, KS
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $20 - $25