What are the responsibilities and job description for the Data Analyst, Tableau Developer position at Hornblower Cruises and Events?
City Experiences is seeking a Data Analyst, Tableau Developer for our Analytics operations.
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
The Analyst will play a crucial role in delivering marketing, sales, operational, and financial analytics. Acting as both a Tableau developer and business analyst, this role will be responsible for developing, managing, and maintaining KPI tracking and analytics across multiple business lines, brands, and shared service teams.
The ideal candidate will excel at bridging the gap between business and technology, effectively communicating insights to senior leadership. They will thrive in a dynamic environment, demonstrating adaptability and leadership while upholding the organization's RESPECT Service System values.
Essential Duties & Responsibilities:
- Develop and deliver data analytics solutions to support business insights.
- Design, maintain, and enhance Key Performance Indicators (KPIs) to track enterprise performance and health.
- Create intuitive, easy-to-understand visualizations and summary views of data.
- Lead the end-to-end development of standardized and interactive Tableau dashboards and reports, including intake, requirements gathering, wireframing, and build-out.
- Collaborate with engineering and business teams to translate business needs into technical requirements and integrate with a centralized data mesh.
- Collect, analyze, and document data from internal and external sources to generate actionable insights.
- Support the training, adoption, and administration of Tableau within the organization.
- Establish measurement specifications, data collection standards, schemas, benchmarks, and documentation.
- Provide support for ad-hoc and recurring analytics requests.
- Ensure data accuracy through audits and proactively resolve issues.
- Transform data into compelling insights that drive strategic decision-making and KPI optimization.
- Stay informed on best practices, trends, and innovations in data analytics.
- Effectively manage multiple projects simultaneously in a fast-paced environment.
Requirements & Qualifications:
- Education: Bachelor's or Master's degree in Computer Science, Analytics, Math, Statistics, or related field; or equivalent experience in data analytics.
- Tableau Expertise: 1-2 years proven experience in developing, managing, and maintaining Tableau dashboards and analytics solutions.
- Technical Skills: 1-2 years experience in SQL, R, and/or Python.
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, Hornblower participates in the E-Verify program in certain locations.
