What are the responsibilities and job description for the Event Manager - City Cruises Hornblower - Long Beach position at Hornblower Cruises and Events?
Salary: $21.00 per hour
City Cruises is seeking a Event Manager for our operation in Long Beach.
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
The position of Event Manager on board a yacht is responsible for ensuring the overall guest experience on all public cruises and private charters. Successful candidates will possess the ability to stay calm and composed in a fast-paced environment and display the willingness to be a team player, handling bar duties and assisting with vessel preparation and closure. Days, evenings and weekend shifts available.
Essential Duties & Responsibilities:
- Review events at the beginning of the work week for discrepancies, conflicts, or questions. Communicate any issues
- Review contract with lead chef and sales manager (when available)
- Prepare diagrams based on guest count, client needs, and staffing level
- Gather additional items needed for event (beverages, supplies, paperwork, etc.)
- Be on board yacht at scheduled in time for crew, ready to start pre-shift meeting
- Supervise and manage crew while on HCE premises
- Review all contract details with crew and set expectation for the event. Be clear & concise.
- Assign & direct crew in their position related responsibilities, including sidework, resets, and cleaning of F&B areas.
- Monitor and evaluate all food, beverage, and service quality during event
- Take corrective action to ensure a successful function
- Support the onboard Operations staff with all safety requirements, while communicating essential information regarding the event.
- Completion of Senior Deckhand training, including, but not limited to, vessel operations, fire safety, CPR/AED, line handling, and First Aid.
- Full walkthrough of vessel after each event to ensure all areas are in "Show-Ready" condition.
Minimum Qualifications:
- Minimum 6 months food service supervisory experience preferred
- Minimum 6 months hospitality experience, with knowledge of food, wine, and spirits
- 21 years or older
- Food Handler Certification required; TIPS certification desirable
- Excellent communication and customer service skills.
- Must be able to obtain a TWIC and MMC.
- Experience with a Point of Service (POS) system.
- Evenings, weekends and holiday shifts are often required. A Flexible schedule is required.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.
Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, Hornblower participates in the E-Verify program in certain locations.
Salary : $21
