Seasonal Deckhand - Riverlink Ferry

City Experiences is seeking a Seasonal Deckhand for our Riverlink Ferry operation in Philadelphia.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The Deckhand monitors the river and passengers to ensure safety during ferry operation and/or special events. This position also handles mooring lines to dock or undock the vessel while performing custodial and maintenance tasks as directed. It's of utmost importance the Deckhand provides a high level of customer service to guests.

Essential Duties & Responsibilities:

• Monitor river, vessel, and passengers to ensure safety during ferry operation.
• Participate in onboard training and routine drills.
• Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, life preservers, work vest).
• Use proper Personal Protective Equipment (PPE).
• Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Material Safety Data Sheets (MSDSs) (as required).
• Report safety related concerns.
• Handle mooring lines and rigging to launch or dock the boat.
• Assist in boarding and disembarking of passengers.
• Perform assigned tasks within legal requirements of USCG and other regulatory agencies.
• Assist with training of new crew as directed.
• Assist with filling water, bunkering fuel, and shore power connect & disconnect, engine room repairs & maintenance as directed.
• Responsible for getting underway, mooring, anchoring, handling lines, ship's ramps, and shore side facilities in all weather conditions.
• Perform lookout duties while underway - to include watching for other vessels, monitoring traffic conditions and potential unsafe conditions onboard and otherwise.
• Perform cleaning tasks of the vessels & property as required; maintain vessel cleanliness and appearance to the highest standards.
• Perform maintenance and construction tasks as required and in accordance with phased maintenance schedules: assist engineer as directed.
• Maintain Crew Qualification binder.
• Understand and comply with the Safety Management System (SMS).
• Understand and comply with Standard Operating Procedures (SOPs).
• Collaborate with other HMS Ferries personnel to remain attentive to regulatory requirements and alert to regulatory changes.
• Assist Captain in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
• Assist Captain in ensuring vessel is in an inspection-ready condition at all times.
• Present professional level of customer service and appearance to all clients, both internal and externally.
• Actively engage passengers to provide outstanding service.
• Report number and passenger count to Captain on each departure.
• Report all vessel deficiencies to the vessel Master; under the direction of the Senior Deckhand and vessel Master, carry out corrective actions to the maximum extent possible.
• Additional job duties as assigned.

Requirements & Qualifications:

• HS Diploma or equivalent
• Valid Transportation Worker Identification Credential (TWIC) - if applicable, and/or ability to obtain and maintain
• Valid First Aid/CPR Certification, and/or ability to obtain and maintain
• Valid Driver's License
• Copy of DD214, if Veteran status
• Exceptional customer service skills
• Strong organizational and interpersonal skills
• Excellent verbal and written communications skills
• Ability to effectively interact with the public
• Ability to work in fast-paced, quickly-changing environment
• Ability to process calculations frequently and continuously
• Customer Service experience
• Proven track record of working successfully in a team environment
• Minimum one year onboard vessels as a deckhand, or passenger vessel experience exhibiting working knowledge of deck equipment preferred
• Basic Seamanship experience preferred, including: safety equipment, line handling, knots & splices and small boat handling
• Must be at least 18 years of age.
• Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

Salary: $15/hour

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.