What are the responsibilities and job description for the Part-Time Ticket Agent - Pierce County Ferry position at Hornblower Group?
Salary - $20/HR
City Experiences is seeking a Part-Time Ticket Agent for our City Ferry operation in Pierce County.
The Ticket Agent is responsible for interacting with ferry riders to coordinate ticket sales while providing an exceptional customer service experience. The Ticket Agent also ensures the Steilacoom ferry terminal is available for guests and remains clean. Full time and part time shifts available.
Essential Duties & Responsibilities
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
City Experiences is seeking a Part-Time Ticket Agent for our City Ferry operation in Pierce County.
The Ticket Agent is responsible for interacting with ferry riders to coordinate ticket sales while providing an exceptional customer service experience. The Ticket Agent also ensures the Steilacoom ferry terminal is available for guests and remains clean. Full time and part time shifts available.
Essential Duties & Responsibilities
- Conduct ferry ticket sales
- Maintain accountability for all receipts
- Preserve Steilacoom waiting area to the highest levels of cleanliness in accordance with the client's standards
- Execute daily checks of the facility to ensure cleanliness and safety; take immediate corrective action as necessary.
- Remain true to and champion the Company's Core Values and Code of Conduct.
- Safety First- Safety shall remain the highest priority at all times. Be an active advocate of, and participate in, the HMS Safety Culture.
- Consider reliability with regard to Company Operations.
- Provide outstanding guest service
- Present professional level of customer service and appearance to all clients, both internal and external.
- Responsible for handling money and balancing deposits/money bags; perform deposits within guidelines provided by Office Manager.
- Perform other duties as assigned
- HS Diploma or equivalent work experience
- Excellent customer service skills
- Ability to effectively interact with the passengers, guests, and fellow employees.
- Ability to work in fast-paced, quickly-changing environment
- Ability to process calculations frequently and continuously
- Ability to work independently
- Familiar with Microsoft Office and basic computer skills
- Minimum one (1) year cash handling experience
- Minimum six (6) months customer service experience
- Proven track record of working well in a team environment
- Must be at least 18-year of age
- Valid Transportation Worker Identification Credential (TWIC card), and/or ability to obtain and maintain.
- Valid First Aid/CPR Certification, and/or ability to obtain and maintain
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
Salary : $20
