What are the responsibilities and job description for the Mate | City Cruises Norfolk position at Hornblower?
City Experiences is seeking First Mates (unlicensed) for its City Cruises Operation in Norfolk, VA.
About Us:
City Experiences’ passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
About the Opportunity:
The First Mate will stand bridge watch and assist in the safe navigating and maneuvering of the vessel, take command if the captain becomes incapacitated, clean and maintain vessel, and assign deck crew tasks and provide direction.
About You:
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
Essential Duties & Responsibilities:
- Stand bridge watch and assist in the safe navigating and maneuvering of the vessel
- Take command if captain becomes incapacitated
- Clean and maintain vessel
- Assign deck crew tasks and provide direction
- Supervise and perform routine shipboard maintenance as required
- Carry out captain's orders
- Solve problems that come up
- Ability to run all onboard drills
- Strong focus on customer service
- Maintain the cleanliness and safety of all common areas including but not limited to
- Gangways, Pier Facilities, Ramps, Barges and the entire vessel.
- Ability to sweep, mop, and wash down decks to remove dirt, and debris, using brooms, mops, brushes, and hoses
- Load or unload materials from vessels & Handle lines to moor vessel to pier
- Vessel maintenance including, but not limited to: aesthetics, plumbing, electrical, water (potable, raw, black, and gray) fire suppression, communications, and navigation systems
- Stand look-out watch on bow, stern, or bridge wings in order to look for obstructions in ship's path or to locate navigational aids such as buoys and lighthouses
- Operate and maintain ship equipment such as engines and generators, winches, HVAC systems and bridge equipment
- Willing to be involved in shipyard periods
- Additional job duties as assigned
Requirements & Qualifications:
- High school diploma or equivalent
- Must be at least eighteen (18) years of age
- One (1) to three (3) years’ maritime experience OR one (1) year mechanical experience preferred but not required
- Must be able to effectively understand and convey written and verbal information to guests and coworkers
- Must be able to lift furniture and other heavy items such as provisions up and downstairs.
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
