Account Executive, Membership Sales

Position Overview

The Account Executive, Membership Sales position is responsible for generating new business revenue through the sale of full season memberships, partial plans, mini plans, group tickets and luxury seating for Hornets home basketball games and Spectrum Center events/concerts. This position is ideal for high performing sales professionals with a proven track record of selling to individuals and corporate decision makers. This role will sell at a high level by prospecting for new sales opportunities via phone, networking events and face-to-face appointments.

This role requires a strong sales mindset, exceptional relationship-building skills and the ability to close high-value deals in a competitive marketplace. You will work closely with the sales leadership team to execute strategic sales initiatives and maximize revenue opportunities.

Core Values

HSE embodies the following core values:

• Integrity
• Teamwork
• Competitiveness
• Accountability
• Resilience

Essential Duties and Responsibilities

• Generate new business revenue from full season memberships, partial plans, mini plans, group tickets, and luxury seating through cold calling, prospecting, networking, referrals and in-person meetings.
• Meet or exceed daily call minimum and appointment expectations, along with yearly sales goals.
• Build and maintain strong relationships with individuals and corporate decision makers to drive sales.
• Conduct face-to-face and virtual sales presentations, tailoring seating options to meet the specific needs of each prospect.
• Manage the entire sales process from beginning to end, ensuring a seamless and professional customer experience.
• Consistently meet or exceed individual and team sales goals.
• Maintain an updated pipeline of potential buyers in the CRM system, accurately tracking interactions, follow-ups and deal progress.
• Collaborate with the membership service team to ensure a high level of customer satisfaction and long-term client retention.
• Handle all incoming sales calls.
• Prospect and qualify all potential sales opportunities.
• Effectively execute sales campaigns and training set forth.
• Provide excellent customer service.
• Maintain and grow industry standard sales skills
• Perform basic office functions as needed

Required Skills, Experience, and Abilities

To perform the job successfully, you should demonstrate the following competencies:

• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Consistent track record of 1 year of high-level sales success
• You will present sales material to large groups and clients
• Maintain the highest level of confidentiality
• Present yourself in a professional manner as you interact with all levels of the organization and outside contacts
• Interpersonal skills – listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Flexibility – adapts to change in the work environment and manages competing demands
• Dependability – consistently at work on time and responds to manager’s instructions
• Ability to work extended hours including nights, weekends, holidays and travel as needed
• Thrive in a dynamic, deadline driven environment

Additional Information

Hornets Sports & Entertainment provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.