Director of Property Management

Work at Hornig Companies, a team of hard-working individuals who truly care about our residents and coworkers. For over 65 years, our family-owned and operated residential property management company has provided individuals and families with homes, not just apartments. Our staff are valued for their individual knowledge, experience, character and personality. Hornig Companies is a place where our core values of trust, integrity and respect are not just words written on paper, we live by these values every day. Nominated a Top Workplace nine years in a row! 

Hornig Companies seeks a Director of Property Management to lead our property management team with a diverse portfolio of buildings ranging from small buildings, larger multi-site portfolios, market rate, tax credit, urban and rural markets. 

What will my duties be?

• Lead the Property Management team by Hornig Companies’ philosophy and values; honesty, integrity, respect. The people; our residents and team members, are the cornerstone in our success and crucial in making Hornig Companies home for a diverse group of individuals. Fostering an environment of professional, ethical and people-focused operations is crucial to this role.
• Responsible for the successful operations of over 4500 units in a multi-housing environment, overseeing a team of property management professionals committed to honest, safe, healthy, respectful communities and employment.
• Create and implement operational policies and procedures that promote improvement, efficiency and effectiveness.
• Stay updated and informed of legislative changes, implementing changes as needed.
• Ensure teams comply with current law and fair housing standards, non-discrimination and reasonable accommodation procedures and policy.
• Monitor and evaluate market trends and performance, recommending changes to policy, contracts, rent pricing and structure.
• Review and evaluate internal reporting, celebrating success and recommending changes.
• Advise staff on resident retention, operations, and complaints, working directly with escalated issues and emergency situations, placing high priority on resident satisfaction.
• Hire, train, coach, review performance, lead and mentor the property management team.
• Plan, schedule, deliver and provide outside resources for training to Hornig Companies staff.
• Set performance goals for properties and individuals.
• Onboard and Offboard properties to the Hornig Companies’ portfolio.
• Assist in the facilitation of the capital improvement process, cooperating with maintenance, owners and rehab/ construction teams.
• Work collaboratively and ensure coordination with ownership, property operations, marketing, maintenance, finance, and vendors.

  What do other Hornig Companies employees like about working here?

• Culture of positivity, voted Top Workplace - nine years in a row!
• Small company family values in our continually growing organization, that prioritizes technology, advancement, professionally maintained buildings and has over 65 years of stability in ownership and management
• Ownership/management respect and appreciation for your knowledge and ability in the daily duties of managing a property.
• Company-paid lunches and on-going training
• Opportunity to work with a team sharing comradery and passion for their profession
• All employees are eligible for year-end discretionary bonuses
• Full benefits package with paid time off and 401(k) match

What should I bring to the team? 

• Strong organizational and customer service skills
• Able to meet and deal tactfully and courteously with employees, residents and vendors
• Able to communicate proficiently in English
• Ability to work independently as well as in a team environment
• 10 years Multi-site multi-housing experience preferred
• 5 years supervisory experience required
• AppFolio Plus experience is preferred
• 4-year degree in an applicable field or equivalent experience
• Able to lift 20 pounds occasionally, 10 pounds regularly
• Must have a valid driver’s license and meet insurance requirements