Office Manager

Job Overview
We are seeking a dedicated and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Duties

• Experienced cleaning technician with IICRC experience.
• Able to estimate and sell jobs at 99% closing rate.
• Must be willing to relocate anywhere in the US.
• Greet and welcome visitors in a professional manner, ensuring a positive first impression.
• Answer and direct phone calls with excellent phone etiquette, addressing inquiries or transferring calls as necessary.
• Manage appointment scheduling and maintain the office calendar efficiently.
• Perform data entry tasks accurately, ensuring all information is up-to-date in our systems.
• Assist with filing and organization of documents to maintain an orderly office environment.
• Provide customer support by addressing client needs and resolving issues promptly.
• Utilize QuickBooks for basic financial transactions and record keeping as needed.
• Support office management tasks, including inventory management and supply ordering.
• Communicate effectively with team members to ensure smooth operations within the office.
• Bilingual candidates are encouraged to apply, as this will enhance our ability to serve a diverse clientele.
• Oversee daily office operations, leading a team of at least 10 employees, including administrative, sales, and field technicians.
• Manage all aspects of carpet cleaning pricing, chemicals, and services, ensuring efficiency and profitability.
• Utilize 10 years of proven carpet cleaning experience to advise clients, train staff, and ensure quality service.
• Drive sales growth with a 99% closing rate both over the phone and in the field.
• Develop and implement Google Ads and SEO strategies to optimize the company website and generate leads.
• Handle financial management, budgeting, and cost control to maximize company profitability.
• Maintain relationships with clients, vendors, and business partners to enhance business growth.
• Manage heavy lifting (50-75 lbs) as needed in day-to-day operations.
• Ensure compliance with industry standards and safety regulations.

Requirements

• Proven experience as a receptionist or in a similar clerical role is preferred.
• Strong office management skills with proficiency in data entry and filing systems.
• Excellent phone etiquette and interpersonal skills for effective communication with clients and staff.
• Familiarity with QuickBooks or similar accounting software is a plus.
• Ability to type efficiently and accurately while managing multiple tasks simultaneously.
• Bilingual proficiency is highly desirable but not mandatory.
• Strong organizational skills with attention to detail to ensure accuracy in all tasks performed.
• A positive attitude, professionalism, and the ability to work well under pressure are essential for success in this role.
• 10 years of hands-on experience in carpet cleaning, pricing, and chemical application.
• 10 years of proven sales experience with a high closing rate.
• 10 years of experience managing Google Ads and SEO for a business website.
• Ability to lead and manage an office team of at least 10 employees effectively.
• Strong financial acumen with experience handling office finances.
• Must be physically capable of lifting 50-75 lbs as needed.
• Willing to relocate anywhere in the U.S.

Join us as we strive to create an inviting atmosphere for our clients while ensuring efficient office operations!

Job Types: Full-time, Contract

Pay: $13.75 - $14.48 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Myrtle Beach, SC 29577 (Required)

Ability to Relocate:

• Myrtle Beach, SC 29577: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $14