What are the responsibilities and job description for the Campground Worker position at Horseshoe Bend/ Crown Lake KOA Holiday?
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Store/ Campground worker. In this role, you will be responsible for providing exceptional hospitality and guest services at our resort. If you have a passion for delivering outstanding customer service and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and friendly welcome upon arrival
- Assist guests with check-in and check-out processes
- Provide information about resort amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Ensure guest satisfaction by anticipating needs and exceeding expectations
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Collaborate with other resort departments to ensure seamless guest experiences
Experience:
- Previous experience in hospitality or customer service roles is preferred
- Bilingual/multilingual skills are a plus
- Familiarity with front desk operations in a resort setting is beneficial
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and attention to detail
- Ability to remain calm and composed in stressful situations
- Proficiency in using computer systems and software
Join our team of dedicated professionals who are committed to providing exceptional service to our guests. We offer competitive compensation, opportunities for career growth, and a positive work environment.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by their supervisor.
Job Types: Part-time, Seasonal
Pay: From $11.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Horseshoe Bend, AR 72512 (Required)
Ability to Relocate:
- Horseshoe Bend, AR 72512: Relocate before starting work (Required)
Work Location: In person
Salary : $11