What are the responsibilities and job description for the Treatment Coordinator position at Horsey Orthodontics?
Are you a friendly, organized, and detail-oriented professional who loves working with people? Do you have a passion for helping patients achieve confident, beautiful smiles? Our orthodontic practice is looking for a dedicated Orthodontic Treatment Coordinator to join our team!
As a Treatment Coordinator, you will play a vital role in the office by helping manage the new patient journey in our two great office locations, located in Midlothian and Henrico. You’ll be the bridge between our patients and their treatment plans—guiding them through the process, discussing financial options, and ensuring they have a seamless, positive experience. This position is ideal for someone who is eager to make a difference in patients' lives, has excellent communication skills with an outgoing personality, is detail oriented, self-motivated, takes initiative, and thrives in a role that requires independence and problem-solving skills.
Job duties include but are not limited to, yielding high quality records including photos and x-rays. Explaining the orthodontic process to new patients and ensuring they understand the treatment options available to them, resulting in getting them scheduled for the care that they need. Assisting the orthodontist to help create the appropriate treatment plan and system options for the patient's needs. Reviewing treatment cost, insurance benefits, and financial agreements with the patient. Educating the patient on proper care of their braces during their treatment and answering any questions they may have. Writing detailed notes in the patient's chart as well as following up with your patients until they are ready to start treatment.
If you thrive in a fast-paced, patient-focused environment and enjoy working as part of a supportive team, we’d love to hear from you!
Job Type: Full-time
Pay: Up to $25.00 per hour
Expected hours: 32 – 34 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Henrico, VA 23228: Relocate before starting work (Required)
Work Location: In person
Salary : $25