PACE Intake and Enrollment Specialist

Hosparus Health starts with a compassionate team, committed to our mission of creating more moments for our patients facing advanced illness or end of life care. Our premier model of care supports patients and their families with a holistic, team-based approach, wherever the patient chooses to call home. Hosparus Health empowers its people to provide the care our patients want to receive, with a level of service we describe as “above and beyond.” Don’t just find a job. Join our team and help us create more moments for our patients and enrich our communities with compassionate care.

Full time, day shift position

Intake and Enrollment Specialist Position Summary:
The Intake and Enrollment Specialist assists with the intake and enrollment process for potential Program of All-Inclusive Care for the Elderly (PACE) participants. The specialist will work independently to take inquiries and referrals into the program, gather information, provide an explanation of PACE services and set appointments for assessments, visits and tours. The specialist interacts with family caregivers and potential participants and provides a tour through the PACE center as needed and gathers critical information for the new participant enrollment process including documents for Medicaid applications as well as other necessary intake and enrollment paperwork.

Intake and Enrollment Specialist Position Qualifications:

• High school diploma or general education degree (GED) required.
• 3 years of experience in an administrative or office role; experience in a medical setting preferred.
• Minimum 1 year of experience working with a frail or elderly population or must receive appropriate training upon hire.
• Working knowledge of principles and practices of healthcare, healthcare systems, managed care, Medicare and Medicaid benefits and regulations preferred.
• Experience with data entry and database management using Electronic Medical Record (EMR) systems or equivalent systems a plus.
• Proficient in the use of Microsoft Office products such as Word, Excel, and Outlook.
• Able to work independently and as an effective member of a team.
• Excellent communication skills, with an ability to adapt communication style to a wide variety of audiences and strategies.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and multi-task with high level of quality and productivity and maintain numerous initiatives with time sensitivity.
• Able to work positively in a diverse and stressful environment.
• Valid Driver’s license and an acceptable driving record required.
• Strong analytical and problem-solving skills.
• Flexibility to travel throughout the PACE service area.

Hosparus Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.