Admissions Coordinator

Scope of Position: The Intake Coordinator is responsible for managing all clerical aspects of a patient's admission process, from initial intake to final admission, ensuring a smooth and timely experience for patients.

Essential Functions:

• Maintain professionalism in all interactions with staff, patients, and families.

• Answer and triage all intake calls. Document information regarding referrals and communicate effectively to the intake team. Communicate all updates back to the referral source timely and accurately.

• Responsible for completing the morning census email and updating the census boards

• Review and edit the Admission Department reports timely.

• Responsible for tracking referrals not yet admitted.

• Assist the intake team with scanning completed checklists and referrals.

• Provides backup coverage in intake as needed.

• Oversees all administrative elements of the admissions process, working in coordination with the nursing and accounting departments.

• Monitor all referrals that have not been admitted and participate in timely follow-up actions as needed.

• Coordinate with social services/nursing/marketing to schedule information/admission visit

Education:

• High School Diploma or GED required; advanced education preferred.

Experience:

• Prior experience in a health care environment, home care, or hospice preferred.

• Prior management experience preferred.

Skills:

• Exhibit a competent working knowledge in the following computer software programs: Microsoft Word and other basic Window applications.

• Exhibit excellent interpersonal, organizational, and verbal communication skills.

• Meet or exceed the listed qualifications in the LA Minimum Standards for Hospice.

• Must be physically able to fulfill all duties of the position unassisted.

Other Requirements:

• Must have good communication skills and techniques with facilities, patients, families, office staff, and physicians.

• Installation of company communication application on cellular device.