DME Delivery Driver Technician

Job Title: DME Delivery Driver Technician  

Reports to: Warehouse Supervisor

FLSA Status: Exempt or Non-Exempt

Employee Status: Full-time, Part-time, PRN

PRIMARY QUALIFICATIONS

Education:

• High School diploma or equivalent 

Certification:

• N/A

Work Experience:

• Prior experience in a driver/delivery capacity 

Special Skills:

• Be able to follow directions, read a roadmap/GPS and schedule home/facility deliveries. 
• Ability to use computer and smartphone applications 
• Ability to sit, stand, or operate a vehicle for long periods of time 
• Comfortable driving in all weather conditions day or night 
• Capable of safely lifting up to 100 lbs

Other Requirements:

• Be at least 21 years of age 
• Must possess a current, valid Driver’s License and provide evidence of a good driving record 
• Must have effective verbal and written communication skills and techniques with facilities, patients, families, office staff, and physicians 
• Be capable of mature judgement 
• Exhibit good personal hygiene and grooming. 
•  Installation of company communication application on cellular device 

JOB FUNCTIONS

ESSENTIAL

• Keep a positive attitude.  Keep this organizations mission at the forefront of decisions. 
• Maintain professionalism in all interactions with staff, patients, families and remember you are a representative of this organization. 
• Safely drives and maintains company vehicles. 
• Maintains vehicle in proper working condition, including but not limited to, oil changes, tire rotation/maintenance, cleaning of vehicle inside/out, filling gas tank, etc. and advises supervisor of any issues with vehicle. 
• Securely loads and stages delivery vehicles. 
• Prioritizes and coordinates deliveries, pick-ups, and service calls in an efficient manner. 
• Arranges for the timely delivery and set-up of requested items of home medical equipment and related supplies. 
• Assures all equipment and supplies selected for delivery are clean and in optimum working condition. 
• Provides patients with verbal and written instructions on the safe and proper use of all delivered equipment, including where appropriate, information on safety and infection control. 
• Performs assessments and reassessments of each customer’s care or service needs. 
• As appropriate, apprises patients of potentially unsafe or harmful situations in the home environment related to the use of delivered equipment and offers appropriate remedies for same. 
• Obtains the customer’; s response to care or services provided, the actions and interventions taken, and the outcomes of the care or services provided. 
• As indicated, arranges for the pick-up and return of all discontinued equipment and its ultimate replacement into active rental inventory according to established cleaning and maintenance guidelines. 
• Maintains equipment storage, cleaning, and repair areas in a neat orderly and safe manner, including delivery vehicles. 
• Ensures the continued availability in inventory of commonplace items of home medical equipment and related supplies. 
• Performs warehouse duties such as stocking shelves and maintaining inventory as assigned. 
• Performs repairs and/or periodic maintenance on selected items of home medical equipment when such activities can be performed safely and in accordance with manufacturer’s guidelines and training criteria. 
• Refers service complaints and compliments to appropriate personnel. 
• Completes all paperwork documenting delivery and receipt of requested equipment and supplies, as well as all training provided, the performance of environmental assessments and the identification of unsafe situations with recommended action(s) to remedy same. 
• Participates in the organization-wide performance improvement program. 
• Maintains continued competency in the area of home care services by participating in scheduled staff development activities. 
• Participates in traditional and e-learning programs. 
• Work on-call or a call rotation. 
• All other duties as assigned.