Clinical Liaison (LPN or RN)

VIA Health Partnersis an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly we are proud to be a community based, not for profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients and families needs regardless of their ability to pay or their medical complexity. We are a people first organizationwhose funds go to serve our mission.

Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.

We provide excellent benefits including:

• Medical, Vision, and Dental plans through BCBS
• 28 days of Paid Time Off
• Excellent mileage reimbursement rate
• 403b Retirement plan with matching
• Focused programs honoring Veteran patients
• Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
• Best Orientation and Onboarding program youve experienced
• Seasoned Hospice leaders guiding your career growth

Essential Functions

• Patient Focused
  • Reviews available medical records for all new Palliative Medicine referrals.
  • Manages high and medium acuity patient contacts per acuity scale recommendations. As well as low acuity that are in long term care communities.
  • Documents visits, contacts, and communication in electronic medical records.
  • Serves as the point-of-contact for palliative medicine patients, their families, healthcare providers, and the long-term care communities.
  • Facilitates transitions to hospice that are seamless for the referral source, patient, and family.
  • Collaborates with NP to manage scheduling of visits in all settings.
  • Provides education to patients and families about disease processes, symptom management, and advance care directives. LPN Liaisons will provide teaching as directed by NP or RN.
  • Collaborates with the NP to monitor efficacy of interventions related to palliative care needs. LPN Liaisons will collect and report a focused appraisal of the patients health status.
  • Uses electronic medical record and standard office software to manage patient data and communication between staff and healthcare providers.
  • Collaborates with other PM team members to effectively balance workload of referrals and patient census.
• Community Education
  • Coordinates with the Strategic Account Manager to provide education to long-term care community staff, referral sources, and families about hospice and palliative medicine, disease process and advance care directives.
  • Provides impromptu community staff education on palliative care topics when the opportunity arises.
• Customer Service
  • Collaborates with VIA administrative staff, Referral Center staff and community staff to maintain a seamless referral process.
  • Maintains a collaborative relationship with VIA and with key community staff members to promote business development.
  • Assists in performing service recovery when community expectations are not met.
  • Communicates with the Strategic Account Manager and the AVP to keep them abreast of any changes in the communities.
  • Participates in VIA sponsored community appreciation functions, when possible.
• Other
  • Assists in the development of policies and procedures utilizing own clinical expertise.
  • Provides education to VIA staff on palliative medicine topics.
• May perform other duties as required

Minimum Qualifications

• A Diploma or associate degree in nursing is required; Bachelors Degree preferred.
• A current, active, and unrestricted compact (multistate) license as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) is required.
• The Nurse Licensure Compact (NLC) allows a registered nurse (RN) and licensed practical/vocational nurse (LPN/LVN) to have one multistate license in a primary state of residency (the home state) and to practice in other compact states (remote states), while subject to each states practice laws and discipline.
• Current CPR required; CHPN preferred.
• Minimum 2 years related experience. Experience in direct care of patients with life limiting illnesses required. Related experience may include hospice and palliative care; family medicine; internal medicine; geriatrics, oncology; home health care; medical surgical.
• Ability to perform nursing assessments required.
• Computer proficiency is required